SawBlade.comReviews of sawblade.com

Blades are barely sharp . I had high hopes for them. They feel and look well made . But they are not sharp at all. I mainly cut pine boards , have to go sooo slow or they bind up in the wood.

Two of the blades we received had issues that relate to quality control. 1 blade was too long for our saw and can not be used. Another blade was welded with the loop the wrong way. Teeth are facing up when installed on our Grizzley saw.

I have been using the Q906 blades on my band mill for several months. Most of the bands cut well but I have had problems with consistency of set on the teeth. Some bands have been under on the set resulting in the blade wandering in the cut. Another problem is that all of the bands are welded backwards and need to be reversed in order to use them. Not a big issue until you grind and reset teeth. Then the left/right set of the teeth is backwards and need to set in the opposite direction which causes undue stress on the teeth. I have had some cracks show up due to this stress. I have never seen a band mill that discharges to the right while standing at the operators position yet all their bands have been welded to support that configuration.

Be cautious. They slow walk returns. Ignore your emails and calls. Say FedX is having trouble "printing the return label" WTF!? Ordered bandsaw roller guides. They wanted photos of my saw to confirm. I did that. $250 later the new guides finally arrived. Didn't fit. They wanted more photos. I provided them. I've been asking over and over for a simple RMA return process and refund before proceeding. It's been weeks. Still waiting. ### UPDATE: Coming up on a full month now. I did finally receive the return details a week ago (two plus weeks after asking for that information over and over and over!) The incorrect parts were carefully packed up and returned with the provided information. According to FedX that package arrive the Wednesday before Thanksgiving. Now, halfway through the following week and not a peep. Date of experience: November 06, 2024 ### FINAL UPDATE: It took almost a month but the refunded incorrect parts has be made. I'd like to be clear that this review is focused solely on customer service in regard to problems and subsequent return/refund delays with an order - not the products themselves. In fact the roller guides that were sent, while incorrect, looked to be of high quality. I was very excited to get them on and see them preform only to have the disappointment that they didn't fit. Follow by the month long hair pulling to get them returned and refunded.

The customer support experience is amazing. However, after receiving my order of saw blades, each one of them ended up breaking after a small amount of time on the saw, right on the welded joint of the blade. After examining one of the blades before I put it on the saw, I could clearly see a deformation in that area, and it ended up breaking not too long after that.

Paid but never delivered. sawblade.com fail Paid by paypal shows confirmed delivery address. no package from 11/15/2022-11/27/2022 went to website logged in. clicked on order history. UPS tracking number shows delivered to a town name. no address-just a city. does this mean you chucked it out of the truck driving by city hall? or does it mean sawblade.com took my money after they outsourced a blade from china claiming to be made in Houston and never sent my product? Date of experience: November 15, 2022 update; turns out in SPITE of me supplying a shipping address and a billing address-they cant read and sent it to the billing address. which is a PO box. the PO made a GUESS and dropped it off at a house I used to live at. havnt lived there since 2019. **** edit after reply.-updated to 2 stars due to delivery fail after good CS-- After using the online wizard to purchase blades-they turned out to be 2 feet short in length. I was able to reach CS by phone(surprised) and luckily i already had a blade on this new to me used machine. He instructed me on how to measure and i was able to determine length. I asked them to independently confirm but never heard back about that. Through my own research-i did find 1 single website that mentioned my machine with the correct length for me(all others mentioned the 2 foot shorter length) sawblade.com immedieatly got to work replacing my whole order. *however* in spite of me being explicitly clear on the shipping address in my communication-they shipped it to the PO box which is not a shipping location. Lucky i live in a tiny town and they dropped it off... at my old house.... and someone i know lives there who got it to me. lucky for me they know me otherwise-same SNAFU