Walter M.
Posted
My phone got repaired as I expected
My phone got repaired as I expected
Response from Servify· Dec 3, 2025
It's always good to see customers happy! Thank you for the feedback.

Great
703 reviews
Reinventing device ownership experiences, globally!
Servify (servify.tech) has 703 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
703 approved reviews, newest moderated first
Walter M.
Posted
My phone got repaired as I expected
Response from Servify· Dec 3, 2025
It's always good to see customers happy! Thank you for the feedback.
Olia
Posted
The Tech Support Did An Excellent Job On My Phone. I Highly Recommend This Company
Response from Servify· Dec 2, 2025
It's always good to see customers happy! Thank you for the feedback.
Destiny C.
Posted
Broke my phone many times during my warranty period for free no hassle involved
Response from Servify· Dec 2, 2025
It's always good to see customers happy! Thank you for the feedback.
Jorge F.
Posted
The front desk person was great, from the beginning to the end I was informed about the process. Service was fast, the service was promising for 3 hours and they call me before. Really happy. Recommend.
Response from Servify· Dec 2, 2025
It's always good to see customers happy! Thank you for the feedback.
Rhonda S.
Posted
The company, and all documentation on their website and in email, state that you have 30 days to return the defective/damaged item. However, 12 days after receiving my new phone, I get a text stating that my credit card was charged $990 because the damaged phone was not returned. I returned it within the 30-day window expressed online in the claim submission documents. I received the replacement device on 10/21/2025 and they received the damaged device on 11/17/2025 - 27 days total. Well within the 30 days stated in the original communications.
Response from Servify· Nov 21, 2025
We would like to clarify that once a replacement device is delivered, you are given 10 days to return the defective device to avoid being charged the non-return fee. This information was also shared with you by email when the replacement request was raised. As of now, you have already returned the defective device, the non-return fee refund has been processed, and the issue has been resolved.
Taylor C.
Posted
Canciled phone insurance with no warning. If I could give 0 stars I would. Ohh a d even though their response says I was "notified" apparently by a phone call then leave a message, they did not so obviously I didn't receive any warning as I was away from my phone at that point!
Response from Servify· Nov 19, 2025
We’re truly sorry to hear about your experience and understand your concern. We tried contacting you multiple times over the past two days to clarify the situation, but the calls went to voicemail. We would like to assure you that your phone insurance plan was not cancelled without informing you. The plan reached the end of its 3-year validity period, which is why it expired automatically.
CSR
Posted
Service was amazing. I literally had my replacement on my front door step in one day. Couldn't ask for a better customer service experience.
Response from Servify· Nov 17, 2025
It's always good to see customers happy! Thank you for the feedback.
Edwin R.
Posted
Quick and easy process to repair my Samsung S24 Ultra back glass screen
Response from Servify· Nov 8, 2025
It's always good to see customers happy! Thank you for the feedback.