ServifyReviews of servify.tech

Really impressed you guys have to consider it.

I am reporting them to the California commissioner and the federal trade commission. I have had a significant amount of problems with them. 1. They keep deactivating my account even though I am current. It takes at least a day to reactivate. 2. They sent me a bill for over $600, when my max should have been $99. After calling, I was only charged $99. 3. They have gone significantly beyond their SLA, which is putting me at risk of my trade in credit with Samsung. 4. They have disconnected my phone calls and chat several times (and until yesterday, I was very polite). 5. They were supposed to send me an email with alternative options outlined in our call and they didn't. 6. They were supposed to call me back several times and I only got 1 call back. 7. They told me they were going to cancel my request and submit a new one for a replacement without telling me we couldn't do it at once, then, they told me I didn't have an active account. My account was set to deactivate (this time it was actually supposed to deactivate) the next day, but since they were in India it showed for them that it was already deactivate, so they couldn't do anything. 8. My repaired phone is finally ready for UPS, but they have yet to drop it off and still can't give me an eta. I have been trying to get my phone fixed for over a month and a half. I'm beyond furious and am about to get charged by Samsung because I still haven't gotten my phone back for the trade in.

They were very helpful and excellent job after it was done

Please do not use samsung servify for your phone insurance. I lost my phone and contacted them. It's going into a month with no replacement as each day they tell me there sending replacement

Amazing how fast my claim was solved. The girls were so happy to have the new tablet 2 days after the claim.Thank you I appreciate

I filed the claim online and had a new device the next day.

My 5 star rating was based on the ease of on how Servify handled everything from start to finish

Fast and simple