Shoolu.comReviews of shoolu.com

I have NOT received my order. When checking the status over multiple days, all I get is that it's been shipped. Not very descriptive.

The shoes had clearly been warn and returned. The soles were stained.

I ordered a pair of Jambu Denim 7 on 6/27/2020 which arrived on 7/7/2020. So far so good. Loved the shoes. Didn't like the color so decided to return. On 7/10/2020 I followed return instructions: "Visit _______ to get a prepaid return label from UPS". What came up was "UPS User log in". Dead end! I phoned: Questions? 1(888)389-3329. A recording told me "Your call cannot be completed at this time. Please try again later." I did multiple times with the same results. (When I called today -7/11/20- the message said, "Thanks for calling the Shoebox. Due to the pandemic they are closed at this time. In the meantime please visit shoolu.com." This message would've been SO helpful!) Back to yesterday...I tried multiple approaches even going directly through UPS sites. Finally, when I punched in "Shoolu/SoleConnect", I found "Shoolu Return & Exchange Center" and I was able to print a prepaid return label! A VERY frustrating day!!

Well first off I didn't get confirmation on time and date of delivery .When it did get here they left my package not at my door but by the mailbox out in the open .Wasn't even in the mailbox it sat beside the mailbox near the street and walk way .Anyone could have stole my shoes .Luckily I been waiting everyday or else someone could have walked off with it.I blame it on the postal service ...Come on could have at least set the box near my door or on my porch at my house

I only received 1 pair out of 2 and still have not received a tracking number for the second pair.