Average
199 reviews
SKEGICSKEGIC is a consumer technology brand focused on charging solutions and smart accessories for modern lifestyles. From magnetic cables and wireless chargers to portable power products, SKEGIC creates practical, minimalist solutions that simplify everyday charging, organization, and connectivity.
SKEGIC (skegic.com) has 199 customer reviews on Consumer Courier, with an average rating of 3.7 out of 5.
199 approved reviews, newest moderated first
Thomas M.
Posted
Ordering information was no clear.Receieved wrong product,no attempt to help out a new customer.Not hospitable at all.Took too long to get. Will try always to buy American company with American products
Scott
Posted
Reviews below are clearly bots - Trustpilot, please crack down on this! It ruins your credibility. Took 16 days to dispatch an order for 2 magnetic cables. The 1 star views will return. Don’t order from this company!
Response from SKEGIC· Dec 29, 2024
We are sorry that this delayed delivery has brought you a bad shopping experience. We did not expect that during the Christmas 50% promotion, our store would receive more than 1,000 orders from all over the world every day. This caused some of our products to be seriously out of stock. In addition, we stated during the promotion that orders during the Christmas period may be delayed and take 1-3 weeks to process. We do our best to complete the shipment and minimize the delay. We are a startup company. We will do better in the future and provide better product quality and service level. We guarantee that you will like the product when you receive it. If there is any quality problem, we can send you a new one for free. Thank you for your understanding.
Stephen M.
Posted
There is a reason you only see these on Facebook or their website. If they were on Amazon, you could read the reviews of their products and customer service. The cables don't return to a neat coil with normal use. They get twisted and end up a frustrating curly mess. Also, they sent me the wrong color for one of my cables, so I thought they might pay for return shipping for both the cables I bought, but nope. They said I would have to pay for return shipping to China, which is $20 or $30. Edit to add that they saw a negative review and said I was a bad customer and then refused to refund me or even send the correct color cable.
Response from SKEGIC· Dec 29, 2024
Dear customer, thank you for your feedback, and we sincerely apologize for the inconvenience caused. We value your concerns and want to make things right. Please contact us at [email protected] with your order details so we can assist you with a resolution. We appreciate your understanding and are committed to improving your experience.
Casey R.
Posted
I get cable It’s not compatible with my iPhone Can’t use it I was waiting long time for this
Response from SKEGIC· Nov 24, 2024
Dear customer, We checked your order and you purchased a USB-C to USB-C one. If you use an iPhone 14 and before, you need to choose the Lightning one. So your 2-star review seems unfair to us. We recommend you give it to your family or friends who use iPhone 15/16. Thanks for your understanding. All the best, Skegic Service Team
David F.
Posted
Cable was taking so long to arrive that I asked for a refund. This was made promptly. Update - cable turned up after a month which was outside seller control and will be donated it to a local school.
Response from SKEGIC· Nov 5, 2024
Dear customer, We are sorry about that. We do apologize. We can resend you a new one via another carrier. Or we can refund you. Thanks for your understanding. Best, Skegic Service Team
heer V.
Posted
Excellent quick delivery
Response from SKEGIC· Nov 2, 2024
Thank you!
Victorv
Posted
Avoid this company!!! I never received my product. They claim it has been delivered, but that’s not the case. Customer service is very unfriendly and calls me a liar. Luckily it’s ‘only’ € 20 that I wasted on this terrible business.
Response from SKEGIC· Oct 20, 2024
We apologize for your bad experience. However, we sent you the items included in your order information. The order tracking link: https://t.17track.net/en#nums=SF6045281904740 shows that the items have been delivered. At the same time, we have confirmed with the carrier many times that your package has been delivered to the correct delivery address. In addition, we are happy to resend you a new cable in the emails we actively communicated with you. But you rejected this proposal. At the same time, we are happy to refund, but since we actually paid the shipping fee and sent the package, we again proposed to refund the money for the goods, except for the shipping fee. In the end, you still rejected our proposal and directly opened a PayPal dispute. Based on this incident, we actively provided all the evidence of the relevant order to the PayPal team, and in the end we believe that we can get a reasonable ruling. By the way, it seems that the trustpilot review has become a vent for a small number of consumers who like to give bad reviews. Finally, we will continue to adhere to product quality and after-sales service, and strive to provide better products. Most of our products have a one-year warranty. If any product has any quality issues, you can provide relevant evidence and contact our official after-sales email address [email protected].
Max P.
Posted
Expensive cable brock after just 3weeks! Very expensive and very poor quality!
Response from SKEGIC· Oct 10, 2024
We are sorry about that. If there is a quality problem, please get in touch with us by email at [email protected]. We will resend a new one to you. We provide one year of free replacement service.
