Doreen
Posted
So far, so good
We have a tempurpedic bed, which tends to run warm, not to mention my honey is always warm; so we were looking for some relief. We have had our mattress pad for about a week now, and he loves it so far. I'm dealing with some hormonal changes, and I don't see much change with the pad helping that. I will give it more time to see if I get any relief, that is my only reason for the 4 stars. If my honey rated it, it would be 5. When I called customer service to ask if the 30-day money back guarantee was still effective, even if we had washed the pad before using; and I was told, absolutely. Very friendly service, quick delivery. No complaints there. Oh, and they actually answer the phone when you call, which is almost unheard of, in businesses these days. That was a huge plus.
Response from Slumber Cloud· Mar 31, 2015
Doreen (and your Honey) - Thank you for the great feedback from both of you. Since everyone has different threshold for comfort we are glad to hear you are in the 4 & 5 star range. We are always hear from 7-4 (PST) to answer our customers questions and orders and thank you so much for the compliments. It is so nice to hear these days too. Heather

