SonyReviews of sony.us

good company

I am from Iraq and have been locked out of my PlayStation Network account for [one day] days due to 2-Step Verification. I lost access to my phone number and don't have backup codes. I contacted PlayStation Support via live chat, email, and Twitter multiple times with full proof of ownership: PS5 serial number, purchase receipts, date of birth, and PSN ID. No one has resolved my case. I have over worth of digital games on this account that I cannot access. This is unacceptable customer service. PSN ID: OP-MOAMAL I demand that the account security team contacts me to disable 2SV so I can recover my account.

Stick drift, overpriced controllers, impossible warranty systems, extremely limited game releases, and the store being 99% full of one dollar slop. Worst company overall for the ages.

I asked a competent AI🤖 how to easily control my Sony BRAVIA TV and tried the🔝top option. This is my feedback: FYI Sony side view seems to be sundowned (aka obsolete, dead 😵, defunct). [I downloaded the Sony BRAVIA App as it seemed to fit my requirements: free, targets Google platform which fits the TV so it should work, right? WRONG!! I wasted 30 minutes of my life just trying to sign in to Google then create a new Sony acct. as my original 1 is ancient] & then… i still cain’t even log into the dang app nor try to connect to the TV thru BlueTooth. But Im just an idiot enginerd 🤓, so what do I know really ⁉️

Imagine building an account for over a decade, spending thousands of dollars, and then having it permanently erased because you didn’t speak like a corporate training video in a private party chat. PlayStation’s moderation is completely disconnected from reality. If you don’t talk in a sanitized, overly polite way at all times, you’re gambling your entire digital library. No warnings that matter, no proportional punishment, no real appeal — just a permanent ban and “policy says so.” This isn’t about protecting players, it’s about zero-tolerance automation with zero accountability. Other platforms mute, suspend, or warn. PlayStation deletes your entire history. If you value your purchases, your memories, or your time, understand this clearly: one report is all it takes. You’re not a customer here — you’re a liability. I’m done investing in a terrible platform where you have to talk like a PR script to keep what you paid for. Terrible company

​I bought the Sony LinkBuds S a year ago, but they only lasted for about a month of actual use. I paid €180 for what I expected to be a premium product, but the quality is a total disaster. ​It started with the well-known battery drain issue, followed by severe overheating of the earbud. In a desperate attempt to fix them, I spent extra money on replacement batteries. When I opened the earbud, I discovered the cause of the final failure: the internal ribbon cable had become brittle and snapped because of the constant overheating. ​Sony, you are selling a defective product at a premium price. This is a complete lack of respect for your customers. This was my last purchase from your brand. ​To anyone looking for quality that matches the price: buy any other brand, but stay away from Sony. Don't repeat my mistake. I will make sure this review reaches as many tech bloggers and potential buyers as possible. Your reputation should be worth as much as your broken hardware — zero.

Why can’t I unsubscribe from their incessant sales emails ….? I purchased a Sony TV in October … it’s OK but nothing special however, I get sales emails every day which I can’t unsubscribe from. Won’t buy from them again

Never let me down always know what we want and always delivers and I am glad to us the phone I got from you guys