Ray C.
Posted
Only issue was no results on back…
Great company

Great
3,953 reviews
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Ray C.
Posted
Great company
Steve K.
Posted
When using your online services for screening for a position with Goldbelt, I inadvertently put the wrong date of birth on the form and didn't catch it until after I submitted the information and went to save the PDF. Your representative explained what I had to correct the error. I contacted the company who sent an email to your company giving you permission to let me correct the mistake. I received an email from your company and called the contact number. Your representative reopened my account and stayed with me through the entire data entering process to make sure I completed it correctly. It took a couple of tries due to my errors, but your representative remained calm and professional and helped me complete the process. Thank you very much, Steve Knable
Kelly F.
Posted
Great customer service and very helpful!
Donna K.
Posted
Great Service. Very Helpful. I was able to get my question answered in a timely manner.
CG
Posted
The help I got when I needed the best. Great folks, keep up the awesome work. Thank you again.
Karen E.
Posted
My rep really helped me get completed with what I needed to do. Thank you so much.
Matthew G.
Posted
terrible processing, i was supposed to start my job a week ago but their slow actions have delayed my start date and caused me a bug headache!!!!!!!!!!!!!!!!!!!!! not impressed, never a good idea to out source customer service. very foolish
Ashley T.
Posted
Customer service rep who assisted was very polite and resolved my issue for calling in a timely manner.