StukentReviews of stukent.com

The mimic pro simulation for marketing is a wonderful concept. However, this tool is not ready for primetime. There are simple issues that were not well executed in the design of this app. The amount of time it takes to troubleshoot this product far outweighs the benefits of learning with it. In fact, the defects could end up leaving students with a misunderstanding of how the work is done since the results are not represented properly. 1) Paused keywords show up in the results screen after each round as "fair" across the board. The idea behind paused keywords is to provide a method for students to have keywords selected, but not used in order to experiment. Having paused keywords skews the results 2) There are no scroll bars in the keywords section - If you have over 10 visible columns, you won't be able to see all of them. This limits your ability to do research on the keyword's effectiveness. 3) Once you pause keywords, it's impossible to put them back into active status. Clicking active does nothing to change the status back, messing up your campaigns moving forward. 4) There is no way to filter the keywords by the ad campaign or campaign itself. They are just in one big list, that is divided into a set of 29 keywords per page. If you have an average of 20 plus keywords per ad campaign, and you are creating ad campaigns for each persona on multiple products, there could be more than 10 pages of keywords minimum. Going through and trying to manage all of those keywords takes a lot more time than necessary. Their support is unable (or not interested) in viewing their student's screens to see how well the tool works from the student's perspective, leaving me to believe they have not yet adopted a human-centered approach to their design Buyer beware, this product is a reflection of the institutions that use it. I would give this an NPS of 0 - Definitely would not recommend it. Hope that they can work closely with the students who use it, to get a sense of how to improve it. I did not get a sense that there was an interest in that from speaking to their tech support team and seeing other reviews on this site that shared this sentiment.

I am a long-term user of Stukent Mimic Pro and have generally been pleased with my experience until this summer. Now Mimic Pro has many issues and it tends to take forever to get a good response, and often times, the response are very superficial. The bot reminders are annoying. The company is becoming less and less serious about its core product - Mimic Pro and it seems that the company has quickly lost focus. I think the overall customer experience with their numerous new products could be equally poor. I'm starting to question my decision to continuously use Mimic Pro and may decide to move my textbook selection elsewhere.

My students continually have problems logging in - the platform keeps them looping and looping and kicks them out. My other issue is with the guided notes. There are numerous inconsistencies between the instructor's version and the student's version - different questions, not in the same order, etc. Someone needs to go through each of those to verify they have the same content. I would also like the most up-to-date information. Social media has definitely changed since in the past five years, and some of the statistics are out of date. I am currently in the process of searching for a new platform to teach the class.

Stukent Personal Finance has a lot of potential but, as is, it is little more than pressing keys with little thought or learning, in my opinion. The budget is not really a budget nor are the "paychecks" realistic. Set up and maintenance takes a lot of instructor time. The only the kids enjoyed was the "Life Happens" but some events were totally inappropriate such as gambling...or almost racist....beaten by the short person of Asian descent or gender biased where going to a pot luck was clearly a female thing to do and more. There could be so much more that actually are real life situations like backing into someone and if they don't have insurance, they have to pay to fix the other car....etc. You can add events but there is more instructor time invested, as I said earlier. It is far too expensive to actually use in the classroom, until they are able to make it more of a learning tool.

There have been a bunch of issues from not being able to password reset, to having to email the company multiple times to get an issue resolved. I had to call two times, actually. Additionally, one of your tech support specialists ( I believe his name is Lyle) has a signature that reads, " Please ignore grammar or spelling errors as I embrace a non-traditional approach to the English language." I found that to be an embarrassment for an educational software company.