TCI LogisticsReviews of tciships.com

Excellent service and fast delivery! Would recommend.

Great service, good pricing and fast delivery with support throughout the process

If I could give zero stars I would! On July 21, 2026 we placed an order with TCI Logistics to transport a vehicle we needed to ship from IL to TX. Our request was to pick the car up either August 16, 2026 or August 17, 2026 as the vehicle absolutely had to arrive in TX on August 18, 2026. Dave Pan, the TCI Logistics dispatcher communicated through text message starting around July 13, and continuing over many days assuring they would be able to accommodate our requirements. I received the first call from the transport company on Friday August 14, 2026 stating they had our order and would pick up between 9AM and 12PM on Monday August 17, which would arrive in TX on August 19. While that was not what we agreed upon we messaged Dave Pan to try to get this resolved. Dave did not respond to messages. On Monday, August 17 I received a call from the transport company at 11:59am telling me their truck had broken down and they needed to pick the car up on August 18. After calling Dave Pan at TCI Logistics via phone and having some heated discussions with him at around 12:10pm on August 17 we asked Dave to cancel our pickup request because what they proposed was not what they promised and did not work for us. At that time, we specifically asked Dave to cancel our order and to immediately refund our $150 deposit. As of August 25, we have not received that refund. We called TCI Logistics on August 25 and asked to speak with a manager. We were able to reach the president of TCI, Kalob Antov by phone. He stated to us that he was not going to refund the deposit because we did not cancel. We definitely did request a refund on August 17, 2026 and we have text messages to prove this. Kalob was very rude and used every cuss word in the book blaming us that we did not cancel. I am not sure how anyone can run a business this way and talk to customers they way he did. We ended up having to drive the car to TX so we could get it to the destination on time

I have used TCI Logistics dozens of times , never had an issue. Great communication and fast pick up / drop off . Highly recommend

On time and a fair price. Motorcycle was scheduled for pick up and driver exceeded my expectations. Company is easy to do business with.

Tcilogistics was recommended to me by a frienf who used them before . I got them engaged . And, Perfect service ! They have met my expectations. From the time I made the first call to handing over the keys at destination. It's been smooth. Thanks again folks. Keep up the same good work.

Great communication. There car was picked up and delivered when promised. The driver was very professional and the delivery went seamlessly.

TCI was great to work with and provided a carefree experience! Immediately they contact you and give you the details then they provided a tracking capability for you to track your vehicle along the route. I was notified hours ahead of delivery so I can make sure I was home to accept. Happy to do business with TCI in the future again!