Excellent
584 reviews
The Build CardCOVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
Jason F.
Posted
Service was great. Crystal answered my questions with professionalism and offered me a better way to make a payment. Thank you for your help.
Response from The Build Card· Aug 3, 2020
Thank you for sharing your experience! It was our pleasure.
MO
Posted
Courtney, in customer service was terrific. She was patient, kind and funny. Her professional manner and knowledge were key to resolving the issue quickly.
Response from The Build Card· Jul 31, 2020
Great! This is just what we want to hear. Thank you so much!
Shammee C.
Posted
The representantive was very understanding and patient. She was well aware of the services to assist me in my account.
Response from The Build Card· Jul 31, 2020
Thank you so much! We are always here if you need us.
KRISTI
Posted
Rep was excellent....
Response from The Build Card· Jul 30, 2020
Thank you! It was our pleasure.
KOURTNEY C P.
Posted
Brittany provided EXCELLENT customer service with my credit card needs. She was warm personal and engaging during my call. She's a valuable team player for the Build Card.
Response from The Build Card· Jul 30, 2020
What a great compliment for Brittany! We will recognize her for her efforts in taking care of you. Thank you!
AZRIEL S MCMILLAN S.
Posted
I missed a payment because the payment history is not in chronological order and I thought paid in July but that was last year. They were understanding enough to credit that late fee immediately without much push back since I had never missed a payment.
CINDY J H.
Posted
The representative was very polite
Response from The Build Card· Jul 29, 2020
Thank you, Cindy! We are always here if you need us.
IRENA A M.
Posted
Very pleasant and going above and beyond to help!!
Response from The Build Card· Jul 29, 2020
Great! This is just what we want to hear. Thank you so much!
