LAMONI J F.
Posted
The best service I've ever received…
The best service I've ever received from Shelby she is amazing
Response from The Build Card· Jul 22, 2020
Thank you! We are so glad that you had a great experience with Shelby.

Excellent
584 reviews
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
LAMONI J F.
Posted
The best service I've ever received from Shelby she is amazing
Response from The Build Card· Jul 22, 2020
Thank you! We are so glad that you had a great experience with Shelby.
Barbara G.
Posted
Excellent customer service from Beulah! I received all the information I called about. Thank you.
Response from The Build Card· Jul 21, 2020
Thank you, Barbara! We are always here if you need us.
Valencia
Posted
It was one of the most pleasurable experiences dealing with a customer service/collections specialist!! Definitely an asset to your company!! Kudos!!
Response from The Build Card· Jul 21, 2020
Thank you so much for your kind words! We value your feedback.
woody
Posted
i Called four times today which took me 15 mins each time, the first lady was very nice but her info was all wrong she told me my card was active but it wasn't,the second lady was out and out RUDE,told me my card had been closed and couldn't be open and hung up on me and the 3rd and 4th lady were nice but gave me all the same info the first women did and told me it was active but it wasn't,image me going through all this in the staples store i have never been so embarrassed in my hold life with a o balance and a 500 credit line
LAKESHA W.
Posted
Very detail experience
Response from The Build Card· Jul 21, 2020
Thank you for sharing your experience! We really appreciate it.
JOHNNY MCCASTER J.
Posted
Customer Service Awesome Thanks For The Excellent Service!!
Response from The Build Card· Jul 20, 2020
Thank you for your kind words! We are always here if you need us.
LINO PACHECO C.
Posted
Excellent customer service, didn’t know I had a little problem with my account and the computer sent me directly to a customer service representative and she was most helpful and fast, thank you very much for your service 👍
Response from The Build Card· Jul 20, 2020
Thank you so much! It was our pleasure.
AMANDA S.
Posted
The last ustomerservice rep was excellent.
Response from The Build Card· Jul 20, 2020
Thank you, Amanda! We are so glad that you had a great experience.