Excellent
317 reviews
The Custom PackagingThe Custom Packaging provides best solutions for every packaging needs, we are professional with the brainpower, technology and expertise that you need.
The Custom Packaging (thecustompackaging.com) has 317 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
317 approved reviews, newest moderated first
Kelly R.
Posted
Do Not Use! There was an error on the final printed product that was not present on the proof that they sent me. When I called this out Steve brushed me off and did nothing to solve the problem except say he would look more closely in the future. That does nothing to help me now.
Molly M.
Posted
Steve from Custom Packaging was wonderful to work with. He was extremely accommodating and helpful with our request, and he went above and beyond to ensure that we received our boxes on time for our event. The final product was exactly what we'd hoped for, and he followed our request to a tee! We would love to work with him and Custom Packaging in the future!
Response from The Custom Packaging· Nov 9, 2022
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Diggin' L.
Posted
Everything I ordered was perfect. They worked with me to meet a deadline. Chris was so patient with my design changes and super thorough, sending video and pics of product to confirm that It was exactly what I wanted. They had everything sent to print and deliver to me in a super quick amount of time. I will definitely be using them again for all my printing needs!
Response from The Custom Packaging· Oct 11, 2022
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Thomas L.
Posted
Frank was great to work with. Helped me with the process all the way through and the product we designed turned out perfect would recommend and will do business again
Response from The Custom Packaging· Aug 8, 2022
Thank you Thomas for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
N.D
Posted
Hi I want to praise Sean for his continued support and patience with my ordering process. He is great with detail and follow up and I feel very secure and positive in my results with my 2nd order and more to come with him. Thank you Sean and team!
Response from The Custom Packaging· Aug 3, 2022
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
P K.
Posted
Sean was a pleasure to deal with and the order was finalized within hours for our time-sensitive event. Highly recommended for quality custom work
Response from The Custom Packaging· Jul 18, 2022
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
Damian M.
Posted
Mike has been helping me through a long process of getting the packaging for my line together. He’s been patient, kind and professional throughout our time working together! Looking forward to much more with Mike!
Response from The Custom Packaging· Jul 7, 2022
Thank you for the feedback. We always strive to make our customers happy with our services. We look forward to working with you again.
CUE
Posted
Disappointed we couldn't move forward after the initial purchase. Mike Wilson started off great to work with, extremely helpful. But as soon as we shared our concerns that our boxes were embossed with a color that we didn't ask for, instead of trying to be accommodating and working with us to keep us as customers - he refused to accept an responsibility and tried to belittle us. It's a shame, we were hoping this could've been a long-term relationship.
Response from The Custom Packaging· Jul 4, 2022
Our Director took notice of your review and after investigating the matter(Going through emails, texts, and calls) we came to know that you never asked for embossing without the color(Blind Embossing). We have offered you a huge discount so you can reorder the boxes with bearing minimum loss.
