TherapyNotes, LLCReviews of therapynotes.com

The person who answered the phone spoke clearly, was knowledgeable, and was able to provide the information I needed.

Quick reply, very knowledgeable, and friendly.

I was having difficulty with a part of the program and had to call for help. The representative was helpful, courteous and responsive. I did not have to wait long to get someone on the phone (on a weekend evening). They were very knowledgeable of the problem I was encountering and quickly addressed the issue. Thanks so much!

I was concerned making the switch to Therapy Notes from another EHR product. TN could not have been more intuitive! Also, a key: TN customer support is amazing, responsive, and knowledgeable. I recommend this product!

My team persisted and followed up and stayed in communication with me. Very impressed 😁

The customer support person was kind, personable and very helpful and knowledgeable in the ability to fix the claim I was having difficulty with. Even with Phone interference she called me back and was able to work through the problem

The customer service is second to none. I've been using Therapy Notes for over 5 years. In the beginning (and sometimes even now) I'll have things come up that I am not sure how to navigate through. The CSRs are always so helpful AND friendly. Issues are always resolved.

The EHR is very user friendly. The company is always updating and improving it and are very easy to work with if you have questions, or suggestions.