TherapyNotes, LLCReviews of therapynotes.com

TherapyNotes customer service has far exceeded my expectations. They are so helpful and available- always leading me in the right direction and lending a helpful hand. I am new in private practice and I can honestly say, without their support and guidance, I wouldn't even be close to where I am today.

The support staff at TherapyNotes is always so friendly and they don't hesitate to spend the time it takes to provide me with workable solutions. I never dread calling or emailing them with a question; which is something I can't say for every organization that I work with! Keep up the great work!

I consulted with a staff who works for TherapyNotes, in regards to setting multiple location for my practice. Due to preparing myself for Telehealth services. I encountered some difficulty and she (Autumn) was extremely helpful, and warm throughout the telephone consult.

I am a clinician who uses Therapy Notes. I called to ask a question and although the associate though the answer was negative, she still investigated my question to see if what I was suggesting would work, while I was on the phone. I was very impressed! Glad we use Therapy Notes in the practice!!!

I have been very pleased with Therapy Notes. The support staff is excellent. They are always easy to reach, quick to respond and will walk with you with detailed instructions. They have a lot of patience too.

Therapy notes is a great platform to operate your business. The best part is the fantastic support. The staff are always friendly and ready to assist. I was using an additional billing service, Practice Solutions which charge 6% of what they collect. I found that I didn't need them at all, as Therapy notes did all of the work that Practice Solutions was supposed to be doing.

Alexa was very helpful, patient, and answered all my questions thoroughly.

I tried out several behavioral health software platforms and settled on Therapy Notes. I love it! There was a little bit of a learning curve, but I find it very easy to navigate now. If I do have a technical question or glitch, the support team responds promptly, especially if I call. No long waits either. Very satisfied customer, highly recommend! (FYI, I'm a clinical psychologist.)