Richard L.
Posted
Great product
Great product. I have been with ThinOptic since the beginning. last year they have changed their warranty policies about replacement glasses. Which was one of the key reason I bought the glasses. Recentlu when I need to replace my glasses, the customer service people were kind to explain to me the change which I can understand. And they offered me a one time discount for the replacement. I appreciated the gesture and bought he replacement. I have referred so many people with this new warranty i was worried that I get negative feedback from people I have referred ThinOptic. Now I am less worried based on how the customer service treated my demand
Response from ThinOptics· Apr 13, 2021
Hello, Richard. Thank you for your awesome feedback! Glad to hear that you are happy with your customer service experience! - Miguel, ThinOptics Social


