Carla A.
Posted
I’m very disappointed with the quality…
I’m very disappointed with the quality of the lenses. They are very very hard to keep clean and when you try to clean them, you just get like a white film across the lens. The last glasses I purchased I love them. I love the frames, but the lenses are crap. I have a blue fluorescent film on the lens. It’s like a UV light
Response from Ublins· Apr 16, 2025
Dear Carla, Thank you for posting this review and bringing this issue to our attention. We customized your lenses based on the lens type and lens coating you selected. And we inspected your glasses before shipment; everything was well. Concerning this issue, could you please email some photos of the glasses to customer service department([email protected])for checking first? We'll always offer high-quality service to our customers and we will do our best to resolve the issue in a way that satisfies you. Looking forward to hearing from you and resolving this matter promptly.