Carla S.
Posted
The frame where not what appeared to be…
The frame where not what appeared to be online. Received my frame and they where very thin and not the same color, had scratches on them. Look very cheap.
Response from Ublins· Feb 6, 2025
Dear Carla, Thank you for posting this review and bringing this issue to our attention. What we display on our website are all physical photos; there might be some visual differences due to different lights in sunlight and screen, hope you can understand. Please don’t worry, we offer 30-Day Easy Return & Exchange. Concerning this issue, could you please offer some photos of the glasses to our customer service department([email protected])for checking? Once locate the issue, we will know how to do next. We'll always offer high-quality service to our customers and we will do our best to resolve the issue in a way that satisfies you. Looking forward to hearing from you and resolving this matter promptly.


