Excellent
393 reviews
ZEELOOL UKPrescription eyeglasses frames online at an affordable price. Find a new pair today with Try-On system. Buy quality eyeglasses with a warranty, free lenses, and free shipping.
ZEELOOL UK (uk.zeelool.com) has 393 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Christine J.
Posted
The varifocal lenses are not great. They are blurry
Response from ZEELOOL UK· Sep 7, 2026
I’m sorry to hear your varifocal lenses are giving you blurry vision and not working well for you, that must be really frustrating. We have already reached out to you via email. Please kindly check your inbox and reply to our message at your earliest convenience, so we can move forward and resolve this issue for you as quickly as possible.
Sara M.
Posted
I’ve been bombarded with emails from them and the glasses have been delivered but despite me giving them my exact prescription from the optometrist I can’t read with them. I wouldn’t buy again from them or refer to friends.
Response from ZEELOOL UK· Aug 21, 2026
We apologize if our emails have inconvenienced you, and we are sorry for the issues encountered during the processing or shipping of your order. Regarding the prescription issue you mentioned, please contact our customer service team; we will do our utmost to assist you. If you find email correspondence inconvenient, you can call us at 604-332-7588, or we can call you at a time that suits you to resolve the matter.
Vowie L.
Posted
Glasses never showed up. Got sent to local distributor and never left. Company were useless and didnt want to know, and took a long time to respond to any communications. 2 stars because the insurance company they use were great and I got my money back quickly from them, but you shouldn't have to use them.
Response from ZEELOOL UK· Apr 18, 2026
We are very sorry that you encountered this problem while shopping on our website. Your feedback is very important to us, and we will expedite our response. We will also choose a more reliable logistics provider. We are glad to hear that you received a refund from the insurance company. We will strive to do better in the future, and we hope you can give us another opportunity to demonstrate our progress.
Brooklyn M.
Posted
Got prescription glasses with a new prescription from opticians that day. I see worse wearing the glasses. Disappointed as the frames are amazing
