Excellent
393 reviews
ZEELOOL UKPrescription eyeglasses frames online at an affordable price. Find a new pair today with Try-On system. Buy quality eyeglasses with a warranty, free lenses, and free shipping.
ZEELOOL UK (uk.zeelool.com) has 393 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 11 reviews with 4 stars · Clear filters
lynette
Posted
Overly impressed with my new frames they are perfect. The size, the fit and the style frame all perfect. I was expecting it to her a long delivery but they also arrived sooner then expected. Whole experience was great i would recommend & i would purchase again.
Jane L.
Posted
I absolutely love these frames but as I only ordered frames did not want them glazed as my optician will glaze them & I worry the frames may break.
Beaux C.
Posted
Very nice glasses and good delivery time despite me not having the right address at first!
Sandra D.
Posted
Great shopping experience. I had some reservations at first as I discovered the company through Instagram, but I was pleasantly surprised. The website offered a great selection of glasses, and the ordering process was straightforward once I had my prescription. The guidance on measuring my PD and using the measurements from my existing glasses made it easy to place my order with confidence. As the glasses were shipped from China, delivery took around three weeks from placing the order to receiving them. Overall, I am very happy with the experience and the ease of the purchasing process. I would order another pair of glasses from Zeelool!
Response from ZEELOOL UK· Oct 6, 2026
We appreciate you sharing your thoughts about your recent purchase. We are happy to hear that your initial hesitation about finding us on social media turned into a positive experience. It is wonderful to know that our online frame selection, clear prescription input, and measurement guides gave you the confidence needed to complete your order smoothly. We also acknowledge your note regarding the three-week shipping timeframe for international delivery, and we truly value your patience while your new eyewear was in transit. Providing a seamless process from browsing to delivery is important to us, and we are glad the overall experience met your expectations. We look forward to serving you again when you are ready for your next pair.
Jackie R.
Posted
Very easy to order. Lots of styles. Order arrived a few days later. I love the frames but they keep slipping off my nose. Not sure what to do.
Response from ZEELOOL UK· Sep 5, 2026
Thank you for your nice feedback! We are glad that ordering was simple for you and you like the styles and frames. From your description, it seems the glasses may be too large for your face, which causes them to slip down your nose. We have sent an email with suggested solutions to you. Kindly please check your inbox (also spam/junk folder) for our message so we can further assist you.
San E.
Posted
First pair never arrived but after some difficulties making a claim they sent a replacement. Love them! Great fit and the lenses are better than specsavers!
Response from ZEELOOL UK· May 31, 2026
We are delighted to hear that you have finally received your desired glasses. We are also very sorry for the inconvenience you experienced during the delivery process. We will contact the relevant departments to make improvements, ensuring a smoother and more worry-free shopping experience for our customers. We hope to serve you again in the near future.
Lisa S.
Posted
Great glasses Very easy to add prescription Good price Would prefer quicker delivery option, only criticism
Response from ZEELOOL UK· May 8, 2026
Thank you so much for your kind feedback! We totally appreciate your suggestion about faster delivery options, and we’ll pass this feedback to our team for improvement. Hope to serve you again soon!
Anonymous
Posted
Order was delivered quicker than expected
