UkeySoftReviews of ukeysoft.com

Für das lebenslange FamilyProgramm müssen einmalig beinahe 40 Euro bezahlt werden. Es gab öfters Schwierigkeiten beim Download der Titel. Manchmal wurden die Titel auch nicht komplett überspielt. Achtung: Spotify sperrt jetzt rigoros jedes Nutzerkonto, bei dem festgestellt wird, das z.B. Ukeysoft oder ähnliche Programme genutzt werden. Ist mir und Freunden passiert. Der Support hat mir nie geantwortet.

I had some problem at the beginning , until the technical assistance gave the solution by finding the right setup in Apple Music. Now it works great , I love it

Great Soft and very fast support. 5 stars!

The software is very simple to use thanks to very clear and simple indications and commands. All this makes the user experience very pleasant. Tech Support were prompt and kind. Definitely 5 star software !!

EDIT AFTER SEEING REPLY FROM UKEYSOFT: I HAVE sent you videos. Many of them. You have sent me software which crashed my Mac and you are now blaming my Mac for that. I have repeatedly done what you have asked and at the last email (there has been over 30 emails so far since May) and you have not resolved my situation but you still refuse a refund. I repeat my claim that this software does to work as described. If you own a Mac, do NOT BUY THIS SOFTWARE. Here are some facts about Ukeysoft (which are applicable to Both Windows AND Mac users): There is NO registered office that I could find. There is no listed telephone number or address. It is not clear from which country they (I say "they", could be a 'she' or a "he" for all we know) operate from and there are clearly no legitimised support/cancellation/refund processes. If you still want go ahead then here are MY facts: Downloaded the trial version and converted about 25 songs with the stated maximum length of 3 mins each. All played fine on the USB stick to which I had transferred them for use in an outside USB/SC Card speaker. I paid up and registered. The first 205 tracks went OK albeit very slowly as the conversion is made in real-time (I.e. Apple Music is playing in the background but on silent. SO if your album takes 1 hour to play - it will take 1 hour to convert. Incidentally, this software switched the sound output from my Bose USB Audio to something call "Audiojingle". It did NOT switch it back upon completion and took me a while to figure out why. Culprit: Ukeysoft I then switched music source to another playlist - this time the metadata was written in Thai, as it was a playlist of popular Thai music. I assumed this did not contribute to the following fiasco as the screenshots on the Ukeysoft website showed some Asian language, Chinese, Korean? in their playlist. A major clue as to the location of the company - starting to forget any thoughts of a refund. After conversion, the output list of Thai party music songs numbered over 200 and before EACH and EVERY song was a 5 second clip (the SAME 5 second clip) of a James Brown song. Funny the first or second time. Nada the 145th time. At this point I contacted Ukeysoft by email and received a request to send in log files, which I complied with. It’s only been two days but I've heard nothing back. However, MEANWHILE, back at the Mac: Ukeysoft Apple Music Converter hung and had to be force quit. Several times. I even had to remove and reinstall it at one point, including reregistering it, just to get it to work. Now it is working - but ONE FILE at a time! And 9 times out of ten, it will stop at under 1 sec of the conversion process Another way of putting this is "I spent $39 on a piece of software, from an indeterminate company, based in an indeterminate country, and which provides support sporadically (via email - oh the deep joy of waiting for time zones to align) The software simply does not work and the fool is clearly me. Please don't be their next fool.

Program is exactly as advertised and works very well. They also have great support.

Great program, does exactly what it says on the tin

Amazing program. Be nice if it skipped unavailable tracks in playlists, but apart from that, nothing comes close. Original old PC I had working as a music server puked and died, customer service were very helpful getting me a new key for my new computer.