Loretta S.
Posted
The script is great! The support could be more detailed.
I found the Chameleon software exactly as I expected it to be. The script was easy to navigate for the most part, and well put together. The support, on the other hand was not as good as the script. I asked extensive questions via live chat BEFORE purchasing Chameleon software, to ensure I fully understood EXACTLY what was being offered, and that I could effectively utilize it for my needs with the support provided. I even inquired about extra costs. I was told extra costs were mainly limited to optional items and things like logos, and unique site designs etc. But I was directed on several occasions to hire a programmer when trying to make very small changes, such as changing the image on my mobile site to match the image on the desktop version. Although, the programmer they referred me to charges no more than $20 to change this particular item. Even still, I purchased the script thinking I could make the small changes I needed via the admin dashboard with the help of the support team, only to be referred to someone else for something they could have simply explained to me. They did send me a jpg image of where to direct the programmer to make the changes if I did choose to hire one. Beyond this I had a very positive experience with Chameleon. As I said the script itself is awesome. It saved me a lot of time, and it was easy to make changes to the site. My support tickets were always answered in a timely manner, and my questions were answered and help was provided for all of my issues effectively (except for the mobile site issue I mentioned). Overall, I am very happy with my Chameleon experience. Maybe the company will include a mobile admin section in future versions of the software, or include detailed instructions regarding how to do it.
Response from Websplosion Dating Software· Apr 5, 2016
Thanks for the honest review! Will try our best to improve ourselves. (As usual publishing a proof of purchase http://www.plantern.net/s/clip-2016-04-05-12-08-02.png )



