We Feed RawReviews of wefeedraw.com

Response from We Feed Raw· May 22, 2026

👏🙌

Response from We Feed Raw· May 22, 2026

Hi Denise, thank you so much for your candid feedback! We will share your experience with the team. We always appreciate hearing more about how we can improve.

Response from We Feed Raw· May 21, 2026

Thank you!

Response from We Feed Raw· May 21, 2026

Thank you for sharing, Ann! We're so happy that we were able to rectify the situation from FedEx. It's incredible to hear that your dog's allergies have disappeared!❤️

Response from We Feed Raw· May 22, 2026

Thank you for sharing! Gently searing the patties and slowly reducing the amount that you cook can be a great way to aid in the transition. You may also try adding warm water or bone broth. Keep us posted!

Response from We Feed Raw· May 30, 2026

Hi Nicole, Thank you for sharing this feedback. You’re right to expect clear, timely communication, especially as a first-time customer trying We Feed Raw, and we’re very sorry that your experience fell short. During a recent transition to new shipping facilities, we experienced operational disruptions and a much higher volume of customer outreach than normal. While that context does not excuse your experience, it did contribute to the delayed response and mixed communication you received. We have reviewed your experience internally, confirmed your subscription was canceled, completed your account removal request, and issued your refund. We appreciate you bringing this to our attention and are sorry your first experience with us was not the one we intended to provide. The We Feed Raw Customer Care Team

Response from We Feed Raw· May 20, 2026

If Benya is happy, we're happy!

Response from We Feed Raw· Jun 3, 2026

Hi Brittany, We’re sorry to hear you were disappointed with the delivery timing. We understand how important it is to plan around your dog’s food shipments, and we know a change in delivery day can be frustrating. We sent an email on 4/30/26 letting customers know we were updating our shipping schedule as part of our transition to new distribution centers. In that email, we explained that some delivery days would shift and that, for some customers, orders may arrive 1–2 days later in the week than usual. We also explained that this did not mean a longer time in transit, but that some orders may be prepared and shipped on a different day of the week. The email also let customers know that if they believed they might run out of food before their next shipment arrived, they could reach out to our Customer Care team so we could help adjust the timing of the order. Due to this transition, our Customer Care team has been experiencing higher-than-normal ticket volume, which has impacted response times. We understand that can add to the frustration, and we’re working through each request as quickly as possible. After reviewing your account, we confirm that your order followed the updated shipping schedule and was sent overnight for delivery the following day. We do our best to get orders packed and shipped on time, though final delivery is handled by the carrier once the package is in transit. We appreciate your feedback and are continuing to work toward a more consistent delivery experience for our customers. We Feed Raw Customer Care Team