WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?
Worthpoint (worthpoint.com) has 409 customer reviews on Consumer Courier, with an average rating of 2.8 out of 5.
Also known as
worthpoint.com
Website
worthpoint.com
Category
Professional Organizations
Location
Atlanta, Georgia
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Horrible how they trick you into a free trial with small print, I suppose, and then charge a monthly $28.99. I made one query and never used it again. Then saw the $28.99 charge. Never again will I try any so-called free trial. That's how they rope you into a subscription you never wanted.
Response from Worthpoint· Oct 5, 2026
Hello Harriet,
We're sorry that you didn't have a better experience with us, but our customer care team is always ready to help right away. Please feel free to reach out to them via the info below, and we'll get you straightened out ASAP.
Best regards,
WorthPoint Team
[email protected]
877-481-5750
CS
Charlotte S.
Posted
Customer service team were super…
Customer service team were super helpful!
Response from Worthpoint· Oct 5, 2026
Hey there, Charlotte!
We appreicate your feedback! It's great to know your experience has been a great one! Always feel free to contact us for any help!
Worthpoint Customer Team
877-481-5750
[email protected]
LK
Lexi K.
Posted
Not worth it :/
They use deceptive small print regarding free trials . Buyer beware ! It’s convenient to place the finger at Apple. Their site is horrible to navigate. There are no directions. Any one saying it’s worth the subscription is being paid to say that. also they charge you even after you cancel their subscription and Apple refuses to refund. Shame on both Apple and not worth it point
Response from Worthpoint· Sep 11, 2026
Hi there,
Thank you for your review and sharing your experience. We completely understand your frustration and are glad to help clarify what happened.
It looks like your Marks subscription was started through the Apple App Store on August 25, 2026, and see a cancellation request submitted on August 29, 2026. Because our free trial offer is currently available only when signing up directly on our website, we can see how that distinction would be confusing!
Because Apple manages all subscriptions and billing handled through their App Store, cancellations and refund requests must be processed directly through your Apple ID account. We apologize for the extra step here—Apple's system doesn't allow third-party developers like us to issue refunds on their behalf. We’ve added their link below.
[How to request a refund from Apple] reportaproblem.apple.com
(Sign in with your Apple ID, select "Request a refund" under the "I'd like to..." menu, choose your reason, select the app/subscription, and click Submit)
Please let us know if you have any questions along the way, and we’d be happy to help guide you!
Thanks,
WorthPoint Team
[email protected]
877-481-5750
DA
Dave
Posted
I signed up fir free trial
I signed up fir free trial, realised it was not what I was looking for, unsubscribed, within an hour
I messaged them to make sure it was cancelled.... and they have still taken money out of my account!!!!
Response from Worthpoint· Aug 5, 2026
Hey there Dave,
We're sorry that you didn't have a better experience with us, but our customer care team is always ready to help right away. Please feel free to reach out to them via the info below, and we'll get you straightened out ASAP.
Best regards,
WorthPoint Team
[email protected]
877-481-5750
DS
Danny S.
Posted
I didn't even sign up because of…
I didn't even sign up because of terrible , RUDE customer service . I had to call because the pages were locked in to payment only trying to force me to pay over $440 for a 1 yr membership that I couldn't even get a description of those services. The first customer service rep was so rude and condescending and obviously working out of her house with pets barking and making noise doing something in the background where she was at instead of being at least somewhat quiet so I could hear her better. I had to hang up on her she was so rude, I called back Tuesday at 3:30 pm eastern afternoon and when I selected a number to speak with that department I got a recording saying offices are closed call back during normal business hours . They are open until 7 pm supposedly . I'm glad these things happened before I even paid. The terrible reviews are there for a reason definitely.
Response from Worthpoint· May 7, 2026
Thank you for sharing your feedback with us. We sincerely apologize for the confusion regarding our membership pricing and for the frustrating experience you had with our team.
We would appreciate the opportunity to make this right and provide you with the clear, detailed information you were looking for. Please feel free to reach out to us directly via email at [email protected], and a member of our team will be happy to assist you.
Best regards,
WorthPoint Team
[email protected]
AT
Alton T.
Posted
Fantastic customer service
Fantastic customer service, amazing personal experience 👍
Response from Worthpoint· Apr 27, 2026
Hi Alton,
We truly appreciate the time you took to let us know how we're doing. We thank you for your business and look forward to assisting you again if you need us again.
Thanks,
WorthPoint Team
[email protected]
JL
jasmine L.
Posted
I dont know what your company does and…
I dont know what your company does and never authorised any money to get taken and want my money returned!!
I also emailed u guys so return my money thanx
Response from Worthpoint· Mar 30, 2026
Hi Jasmine,
We appreciate the various reviews and we're always happy to help.
Via your BBB complaint, we weren't able to recover an account associated with the email address [email protected], however your first and last name is associated with an account connected to the email [email protected]. We've canceled and refunded this subscription. It was created during a free trial, which is 7 lookups, or 7 days, whichever comes first. The date it was initiated was 03/20/2026, and activated on 03/27/2026, after the 7 day trial was executed. We've canceled and refunded the account. Please let us know if you have any additional questions or concerns.
Thanks,
WorthPoint Team
[email protected]
IM
Israel M.
Posted
Yeah this place is a scam
Yeah this place is a scam, plus I got the wrong order from these morons yet they sent it to me 3 times repeated. I returned one and got a full refund but these idiots don't know what they're doing 🙄
Response from Worthpoint· Mar 20, 2026
Hi Israel,
We thank you for the review, but we do not sell items. We're a subscription based service.
WorthPoint is a digital research tool for any kind of collectible, family heirloom, or antique. If you would like to contact us to get some help to find the exact company that you are trying to reach, we're happy to help.
WorthPoint Team
[email protected]
877-481-5750
