WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?
Worthpoint (worthpoint.com) has 409 customer reviews on Consumer Courier, with an average rating of 2.8 out of 5.
Also known as
worthpoint.com
Website
worthpoint.com
Category
Professional Organizations
Location
Atlanta, Georgia
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
I continually find it lacking past sales that should be present. For anything that is not semi-common or better, it is very hit or miss. Disappointing considering it can't do its only job very well. Better than nothing though so have to still give it two stars.
Response from Worthpoint· Feb 26, 2025
Hi there,
Thanks for your review. We'd love to get more of your feedback for our teams. Please feel free to forward your experiences to our support team at [email protected]. We are always looking for ways to improve our customer experience.
Thanks,
Team WorthPoint
[email protected]
CG
CT G.
Posted
Afraid to Sign Up for a "Free" Trial- Here's Why....
I have not nor will I sign up for a trial. When 1-star reviews outpace 5-star reviews, I make it a point to read them. I look for repeated complaints and patterns. You'll certainly find them at Worthpoint. Read them if you want to educate yourself before signing up for anything.
Generally-
1) Any "FREE TRIAL" website that requires a credit card to sign-up get the free trial is the first red flag and is not a true free trial.
2) Information on value of an item may or may not be available- there is no way of knowing until you join. Furthermore the info could be limited or years outdated. A lot can be found on your own for free. Worthpoint gathers their data from sites like ebay paying for the access to a selling site's archives.
3) Canceling the free trial is not easy or straight forward, cancelation requests not always acknowledged or recognized because the victim didn't do everything perfectly to cancel the trial, causing unauthorized charges. This legal soft scam percentages work in Worthpoint’s favor, they will always keep the money from suckers too afraid or don't want the hassle of contesting charges.
4) Worthpoint puts more effort into extinguishing the numerous Trustpilot review fires instead of to actual customers with issues, reviews indicate this another recurring problem. Efforts should be to fix the years-old same reason people are complaining. Why fix it? Because Worthpoint will make residual free money from the poor people that abandon efforts to reclaim their payment(s).
As a small but long time internet seller, I would really like to have use of a service like this. I keep visiting it occasionally hoping to convince myself to give it a try, but pull back every time I read the reviews.
- Sellers are paying more to use and sell at platform sites. Just like everything else, it is costing more and more, platform giants increasing ‘percentage take’ on all sales, charging more for extras (advertising, etc.). Etsy is pushing and shoving sellers to ship ‘free’, which helps their profit, not the sellers. Changing policies has restricted certain collectibles from being offered and sold at their sites. IRS is sending 1099 tax forms to all sellers with more than $600 in sales, previous threshold was $20K. I never exceeded this amount. For the past 6-7 years USPS rates have risen sharply, increasing rates sometimes twice in a year. 2 years ago, they started 'temporarily' increasing rates for the holiday season (October thru January), which happens to be many seller's prime selling time of the year. I can personally attest that USPS service has gotten much worse, with countless examples, delays, damage- causing more lost revenue. Small sellers won't be able survive the constant assault from all angles. It is fast becoming too much trouble and expense to try make a buck from home. I recommend not getting into the business. Competition and rising costs are neutralizing efforts to make it successful. Only large volume sellers will survive.
The bottom line-
Worthpoint has been around for years, the service has not changed nor have the complaints- the 1-star has always outnumbered the 5-stars. There are many old and fresh similar 1-star reviews, nothing has changed. There is no way of knowing how helpful or worthless the service can be until you pay for it. Subscription prices are exorbitant especially for something that has no measurable results before or after use. It is entirely possible it can benefit a sale or two, but is it worth the cost of no less than $27.99 a month? It is an unnecessary and wasted expense for those willing to do their own research. The most I’d pay is $9.99 a month for something that has absolutely no guarantee of beneficial results.
Worthpoint needs to change- make it easier to decide, get, use and cancel a ‘free trial’. There should never be a chance of unauthorized credit/debit card charges because a user forgot to cancel, didn’t read the fine print, was easily confused or wasn’t paying attention after they thought they canceled it. Worthpoint reacts to 1-star Trustpilot reviews but has done nothing to address the persistent problem causing these same constant complaints. Why? Because it is their dice game, they are the house and always come out ahead with ethically questionable practices that skirt the laws. I choose to run the other way from this site, if you read the reviews, you probably will too. ‘nuff said.
Response from Worthpoint· Dec 11, 2024
Hello CT
Thanks for leaving us your thoughts and feedback. We're always happy to help and answer any of your questions directly. Please feel free to contact us at the information below so that we can best assist you.
Thanks,
WorthPoint Team
[email protected]
877-481-5750
MA
MapMan
Posted
There was a space art auction at…
There was a space art auction at Christie's two years ago. NONE of those items and their prices from that auction have been reported. So far.
Everything on Worthpoint is gleaned from sites like eBay and such - no data from premier auction houses and the like.
At least, I can't find any. If you can, please let me know.
Response from Worthpoint· Nov 5, 2024
Hi MapMan,
Thanks so much for taking the time to share your feedback! We really appreciate it.
We currently have a massive library of over 600 million listings from over 200 different data partners. You can check out a list of our partners at the bottom of any page on our website. We're always working to add more partners, but unfortunately, the specific data resource you mentioned isn't one of them yet.
While eBay is a big contributor to our data, you can easily filter it out of your search results. We can even walk you through how to use our filters if you'd like. Just let us know if you need any help setting them up.
Thanks,
WorthPoint Team
[email protected]
877-481-5750
SA
Sal
Posted
Worthpoint is very disappointing
Worthpoint is very disappointing. It seems 99% of their results come from ebay yet they haven't figured out how to report ebay sales results accurately. For example, if an item on ebay allows "best offers", Worthpoint doesn't show you the accepted offer. Instead they show you the price the item was originally listed at. So you never know if the price Worthpoint shows you is the actual sell price or if the sell price is actually much lower. They also don't get all the pictures from ebay (or they don't use them all). Most Worthpoint listings have just one or two pictures, but most ebay listings have more than that. This makes it very hard to draw any conclusions from the sale price because you can't see all the pictures needed to determine the condition of the item or see everything that may have been included in the lot. I've tried to discuss this with Worthpoint and it was pointless. Their staff seemed disinterested and acted like they didn't see the problem. It seems they take very lightly the sole point of their existence. They charge way too much for the quality of product they're putting out.
Response from Worthpoint· Jul 17, 2024
Hello, Thank you for your feedback.
We definitely want to make sure Worthpoint is a valuable tool for you. Here's what we can do:
Best Offer Accuracy: You're absolutely right, seeing the final accepted offer price is crucial. We're always working on improving our data sources, and your feedback is a big help! We'll pass this on to the team to see if there are ways to incorporate best offer details.
Image Inclusion: Having all the available pictures is key for proper evaluation. We'll look into why some eBay images might be missing and see if we can improve image inclusion within Worthpoint.
Support Experience: We apologize your previous attempt to discuss this with our staff wasn't helpful. We take user feedback seriously, and we'll be sure to address this with the team to ensure everyone is providing the best possible support.
In the meantime, if you're open to it, we'd love to chat more about your specific concerns.
Perhaps there are some alternative ways to use Worthpoint that might still be helpful for you. Feel free to shoot us an email at [email protected].
TB
taryn B.
Posted
The website images take forever to load…
The website images take forever to load when I use the price guide search. Website has been not working all day today. Apparently because they have no competition so they don't care about their subscribers at all. 2 stars because there is sadly no alternative.
Response from Worthpoint· Dec 13, 2023
Hello Taryn,
We thank you for your review, and we're sorry that you have experienced issues with the site. The issue of images loading should now be resolved. If you have any additional questions, please don't hesitate to contact us.
Kind Regards,
WorthPoint Customer Care Team
[email protected]
DB
D B.
Posted
I have been a worthpoint customer for…
I have been a worthpoint customer for over 10 years. It has been invaluable to me. But, recently they “updates” their app and it is TERRIBLE! I have needed to call customer service numerous times to have my account unlocked. The app says it will use facial recognition but it does not then asked me to log in again. I am extremely frustrated with worthpoint right now. Please fix it!
Response from Worthpoint· Oct 2, 2023
Hello,
Thanks for leaving us a review. We appreciate your business and understand your frustration. We have been notified the issues our users were experiencing should be resolved. We are advising all our users to uninstall and reinstall to ensure all problems are gone. If you are still having issues, please contact us at [email protected].
Thank you,
WorthPoint Customer Care Team
[email protected]
877.481.5750
PE
Perry
Posted
It should be called eBay Worthpoint
It should be called eBay Worthpoint. I think with a title such as worthpoint it would include other sites (Mercari, Poshmark, Esty, etc. 99% or the comps are eBay. Granted they do go back aways but not true of what is out there. I still have to research the other sites to get a good price range. I think it is deceptive to indicate they use multiple sites.
Response from Worthpoint· Mar 27, 2023
Hello Pamela,
Thanks for leaving your comments with us. We appreciate the opportunity to assist you.
WorthPoint receives reported sales information via our data partners every 30 - 60 days. While ebay is a significant resource, we are continually adding new data partners. It helps WorthPoint ensure a fuller spectrum of information and categories for our subscribers. You can easily access our remaining data partners in every search by utilizing the filters and selecting “Other” under “Source”.
We would love to hear any additional suggestions you may have if you are interested in sharing. We’re also always available if you need any additional assistance. Please feel free to reach us at [email protected].
Thanks,
WorthPoint Team
JH
James H.
Posted
Recent app update is garbage
Recent app update is garbage. They have rendered one of my most used business apps almost worthless. Screen layout and sorting option is horrible now. Crowded screen makes it near impossible to read the information. I don’t know what they were trying to improve upon, but they need to admit their mistake and scrap the update.
Response from Worthpoint· Jan 25, 2023
Hi James,
Thanks for leaving us a review. We understand your frustration and have relayed your feedback to our team. We do want to let you know that the issues our users were experiencing should be resolved. We are advising all our users to uninstall and reinstall to ensure all problems are gone. If you are still having issues, please contact us at [email protected]. Thank you.
WorthPoint Team
[email protected]