ZIP Moving & Storage Reviews | Read Customer Reviews of zipmoving.us

ZIP Moving & Storage Reviews | Read Customer Reviews of zipmoving.us

ZIP Moving & Storage reviews

Showing 19 reviews with 4 stars · Clear filters

Shikiadeveaux
Posted Jun 29, 2026
Great service
Great service. The were fast and professional. The stacked the truck with care and treated all my items with respect. My only problem with them is timing. They were scheduled to arrive between 7am-9am. At 9:30 i called to follow up and did not get a response from he driver until after 11am for an 11:30 arrival. I did not appreciate this as we wasted half the day while i was paying a truck and driver to transport my items. Then i had to pay far extra time on the truck and an extra day because we lost to much time. They were being taken to Florida from Atlanta. Would still recommend them and use them again
Response from ZIP Moving & Storage· Jun 30, 2026
Hi Shikia, Thank you for taking the time to share your experience and for your kind words about our moving team. We're glad to hear they handled your belongings with care and professionalism. We sincerely apologize for the delay in your scheduled arrival and the frustration it caused. We understand how valuable your time is, and we appreciate your patience throughout the process. Your feedback is important to us, and we'll share it with our operations team as we continue working to improve our scheduling and communication. Thank you again for choosing ZIP Moving & Storage. We're grateful for your recommendation and look forward to serving you again in the future.
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Mahroof S.
Posted Dec 25, 2025
I really like this service
I really like this service, anyone can earn money.
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customer
Posted Oct 11, 2024
Movers were fast and efficient
Movers were fast and efficient. The only thing I didn’t like is that they didn’t assemble my bed
Response from ZIP Moving & Storage· Oct 18, 2024
Dear Danielle, Thank you for your feedback! We're glad to hear the movers were fast and efficient. We apologize for the inconvenience regarding the bed assembly. It's our goal to make every move as smooth as possible, and assembly should have been included. Kindly contact our Customer Service department at 855-947-6543, so we can address this and improve your experience. We're here to help!
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TRACIE B.
Posted Jan 21, 2024
Careful
Movers were respectful and handled furniture with care
Response from ZIP Moving & Storage· Jan 24, 2024
Dear Tracie, Thank you for your positive review! At Zip Moving and Storage, we always strive for excellence, and your feedback is invaluable in helping us achieve that. We understand that there's always room for improvement, and we would love the opportunity to chat with you and learn more about how we can turn your 4-star experience into a 5-star one in the future. Our team is at your disposal every day from 9 AM to 5 PM. Please feel free to reach out to us at 855-947-6543, and we would be more than happy to discuss your feedback further!
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William
Posted Aug 13, 2023
Great workers
Great workers, polite, fast and efficient. However, one piece was missing from my bed frame which made me give only 4/5 stars.
Response from ZIP Moving & Storage· Aug 17, 2023
Dear William, Thank you for taking the time to share your feedback regarding your recent moving experience with Zip Moving and Storage. We greatly appreciate your kind words about our workers' professionalism and efficiency. We're thrilled to hear that our team delivered a great moving experience for you. Your satisfaction is our top priority, and we're committed to ensuring that every aspect of your move goes smoothly and seamlessly. We apologize for the inconvenience you experienced with the missing piece from your bed frame. We understand that even a small oversight can impact your overall moving experience, and for that, we're truly sorry. To address this matter and elevate your experience to a 5-star level, we kindly request that you get in touch with our customer service team. Our goal is to make things right and ensure that any issues are resolved to your satisfaction. Please reach out to us at 855-947-6543 so we can gather more information about the missing piece and work on finding a suitable solution. Your feedback helps us improve our services, and we're dedicated to using it to enhance the quality of our future moves. Thank you once again for choosing Zip Moving and Storage. We appreciate your feedback and the opportunity to exceed your expectations.
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MKT
Posted Jul 28, 2023
The movers were professional
The movers were fast, precautious and very professional. The problem is the company overcharges.
Response from ZIP Moving & Storage· Jul 28, 2023
Dear Montserrat, Thank you for leaving us this review. We will immediately inspect your paperwork to see what happened and how much we were supposed to charge you. If there are any discrepancies discovered, we will reach out to you to offer fair compensation. If you would like an update on our inverstigation, please feel free to contact us at (855) 947-6543.
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Tanya W.
Posted Feb 17, 2023
The move was successful
The move was successful. Movers were polite and professional. Time management was good move completed in the window allotted.
Response from ZIP Moving & Storage· Mar 14, 2023
Dear Tanya, Thank you for your honest feedback, it really means a lot to us! We'll aim for a 5* experience next time. We wish you all the best!
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Katie M.
Posted Dec 28, 2022
The 3 young men that did my move were…
The 3 young men that did my move were great! I had no issues with them - hard working, friendly and professional!
Response from ZIP Moving & Storage· Jan 2, 2023
Dear Katie, Thank you so much for this feedback. We'll make sure to make it a 5* experience next time you use our services. We wish you happy holidays!
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