accessibleGOReviews of accessiblego.com

The people at accessible go are great. They are timely and answer all and any questions.

AccessibleGo has been of tremendous help to me on numerous occasions with customized start-to-finish reservations assistance for my unique needs. The site works just like any other booking site, with the added benefit of clear accessibility options and personalized help from the staff at AccessibleGo who go the extra mile after your booking to reach out to your hotel and ensure your accessibility requests are fulfilled. Nothing is left to be wondering about when I make a reservation with AccessibleGo, even a last-minute reservation. Staff member Patch at AccessibleGo has been especially helpful in personally reaching out to me via E-mail even during last-minute situations to make sure my needs are met with confirmations from hotel staff members, phone numbers to call if I need any help, etc. It truly feels like VIP service. Another perk is special, discounted rates for AccessibleGo members (free to be a member of AccessibleGo)! Certain hotels will offer discounted rates above and beyond what you'd ordinarily see through competitor booking sites when booking on AccessibleGo. It's clear to see these rates on the site. All in all, there's absolutely NO reason NOT to book on AccessibleGo if you have a disability or accessible needs, or if you are traveling with someone who does.

Consistent communication regarding information of the hotels. It showed that my needs mattered and I was able to allow someone else do the loaded work.

Patch worked a last minute miracle to make our trip happen. Our original hotel has mis-advertised their room as "accessible", but it was not, as discovered by Patch when she called to confirm. We needed a roll-in shower, bars near the toilet and 2 beds. Patch found us a replacement just a few days before the trip and it was perfect. We even got upgraded from the hotel. Great job!

Love these people!! So helpful and so quick to answer any questions!

Above and beyond my wild expectations to get a motel room with everything we wanted to celebrate a significant birthday and in the location I wanted and the best part at a price point I could manage. I hope this room exceeds my expectations in every other way ! I'm so looking forward to getting away...

Thank you accessiblego for another successful stay. You were able to catch that the hotel we were booked at did not meet our needs and at the last minute was able to find us suitable accommodations. You handled the whole thing…cancelling the mismatch and finding and making reservations that met our needs. Thank you so much!!!

Fantastic customer service with genuine caring. Excellent communication and advocacy! I will use them from this day forward, Patch was amazing!!