CalmerryReviews of calmerry.com

Upon deciding that online therapy was not the right fit for me, I contacted customer support, and the customer service team was very helpful and responsive. They offered many options and were very understanding of my situation.

Found an amazing therapist on my first try 😌

Very helpful! Super fast to respond.

The availability of my counselor was amazing.

My therapist wasn understanding and nice. The team was was fast to respond and I kept the same therapist after having to cancel my subscription for financal reasons till I was able to pay for the service again.

Therapist responded everyday but very general responses, felt like they would just repeat what I said in a question form. Overall good experience, I just like in person therapy better. More personal.

The professionals are very helpful however I do think that app issues and time difference can hinder the process. One app issue I had was I would receive a notification that I received a message one minute ago (from my phone notifications) but when I would go to the app, it would actually be from 30 minutes ago. Receiving notifications 30 minutes late can add up to when professionals are available 5 hours per day, five days out of the week. Also, for any new people I would advise making sure you talk with a professional in your time zone. Personally, having a four hour time difference was difficult for me.

To give a quick overview, I am doing great, but the beginning of my journey was not so. The opportunity to change therapists was what saved the experience for me! My first therapist seemed uninterested and basically just sympathized with my hurt and did not give any sort of feedback for improving. When I spoke about the hardships within my relationship, he was quick to advice that I leave even if it hurts.. no feedback on why my mindset was this way, how to think straight nor how to cope with my feelings, I felt more defeated/judged when he started giving me a sermon as soon as he heard that I was religious as I was explaining my upbringing without me asking for religious advice. He verbalized that my depression was a spiritual war within me and that I was living in sin and therefore the enemy was attacking me… at was at a loss and in an even worse spot. I was on the verge of canceling when I was offered a change of therapist which completely changed the course of my journey. Natalia was attentive to my struggles, took time to listen and explain many new concepts to help me understand where my difficulties and thoughts where stemming from, I learned things about myself that I did not even realize were there since my childhood and how detrimental they have been within my life relationships! She created a concrete plan and followed up with me consistently throughout the whole time. I felt cared for, acknowledged, supported even when it was difficult for me to accept certain realities within me that I needed to change, and most importantly more confident/guided with the resources to improve as a person through this new understanding. I highly admire Natalia’s genuineness, integrity, and dedication to each meeting. I could see she was taking the time to read, understand every conversation through the feedback she gave. I really have no words but gratitude!