Care.comReviews of care.com

They automatically renewed my subscription twice without notifying me. I was getting OTHER emails from them (ads, etc.), but NOTHING about charges to my credit card or renewal. Over $300 over 2 years, and I didn't use the service at all during that time. They refused to rectify the situation, citing "terms and conditions agreed upon during enrollement," which doesn't at all address the issue of business practices DESIGNED to charge customers fees for services they aren't using.

Extremely poor service, unreliable, and the runaround. They trick you into a subscription without giving you the option. Very poor platform.

Care.com = scumbags. Their disclosure and pricing policies are not well described before you enter you CC... they then demand YOUR personal information before you can review their available nannies ... yes - YOUR PII (social, etc.) needs to be disclosed to them before you can see a single nanny that is available. I chose not to give them my social and they refused to return my money - no access, no ability to cancel the request, no ability to claim the money ... so they charged me $100+ and then returned $7 (yes - SEVEN dollars) and then wrote and said 'this case is closed.' Move on - they are complete scumbags and I couldn't give them a worse review. Move on.

j'ai trouvé une nounou près de chez moi en trois jours sur care, profils vérifiés

I have been able to find a couple of wonderful clients through Care.com and am so grateful!

The feeling and safety you get knowing your family’s have been verified,,safety measures

Their site is very easy to use and navigate (I can't speak to their app, as I didn't check it out). I especially liked the inclusion of days and times they will be available. It was easy to send out inquiries to people who seemed to fit my needs, and other people applied directly. I spoke with the two most promising applicants, and made my choice. I suggest using this service, even if you're considering someone recommended by someone you know.

If I could give them a zero I absolutely would. These people provided 15-20 local housekeepers in my area. I messaged close to ten and only received one response. So I tried her and she was friendly but wanted extra money to “really” get things clean. I think she came four times and then had car issues. I then tried more. NOTHING. I requested a refund due to fraud. I should have checked here first. My bad, but they won’t refund my money. So don’t use them. They lie!