CertaPro PaintersReviews of certapro.com

cannot paint properly an exterior door. They have tried a couple of times to repair, but still bubbles. And now they blaming me the door is old and needs to be replaced. They do not look for solutions but excuses. If you do not want stress and more expenses, avoid this painting contractor. they are unprofessional and incompetent. see their attached work as a proof. Now I have to do it myself at my own expense.

I cannot attest to the quality of the work - but based on my experience of my neighbor using them - I will definitely never do so. My neighbor was getting his cabinets painted, and they set up outside in the front yard with only a tarp on the ground. There was a slight breeze and we came outside to find them spraying paint and all of it was going all over our cars. So based on their lack of awareness - I’m not too confident in the quality of their work.

Do not use Certa pro painters in GA, I had them paint my home, smear my brick and repair trim and siding that was damaged in a few spots, I also had them replace/rebuild 3 out of my 8 columns on my front porch, the painting on the siding was good but the trim painting was bad, the painting of my front porch was terrible, they missed so many areas and the carpentry work on my columns was horrible, the guy doing the carpentry work even told me he was not a carpenter, the boards were to short, he reused 25 year old trim instead of replacing it like I paid for, the never replaced have of what the quoted me for, not sure what types of wood the used on the columns cause the paint bubbles up, they look worse than the originals, it took them over 2 weeks, when they came back to try and fix it they just scrapped it off and touch painted it and that stood out. I made a complaint and they sent a different crew out, (this is a year later) and they did the same thing, just scrapped off the old paint but at least they repainted the entire column so it matched, and repaired some of the rotted wood on the back of the home, but to this day that column still has bubbles paint all over it, my windows were poorly painted and painted shut, they didn't scrap the overspray off the glass, I could go on and on, don't let them paint your home, the estimator looks very professional with a company vehicle but the actual painters are just local meth heads that leave oil stains on the street in front of your home. and this was almost a 10k paint job.

This is for Certapro Nashville: Do not use this company. I have been waiting since November 2024 for the front of my house to be painted. This house has been painted previously. They also market themselves as painting commercial buildings. After much phoning/emailing with Ashleigh and Max Watson, sales person, to the point I reached out to the owner, Dylan, to request a refund. No contact from him but I was able to get a date for May 5, 2025, to get my house painted. I was traveling on this day but returned that night to no house painted. No contact on the day to say why. On reaching out yet again on May 6 requesting a refund, they had no idea the job had not been completed. The front office staff spoke to the owner (who has never spoken to me directly), they will process a refund but will be delays so I am told. At the time of writing this I am waiting for a refund. AVOID. AVOID. AVOID.

I'm a former employee of the certa pro in Bloomington, IL 61704. I was only on the job for approximately one month when I encountered a job where a child was known to have gotten lead poisoning. The company did not provide any safety equipment and they told me I wouldn't need it because I wouldn't be in the house long enough to contact poisoning. 10 days later I was in the hospital with severe lead poisoning and needed to be off of work for 2 months. Mike wheeler the production associate ommunicated with the JSS that he was not to say anything to me about what they provided as I was told months later. The day I received a settlement check from work comp Mike called me to fire me but said he would let me know the following day. When he called back he "laid me off". I messaged the owner (Mark) about unemployment and he will not even respond to me. I called the corporate office and they said to report to the BBB which I will be doing. The guys that do the painting are great but management does not care about anything but their bonus checks. Was told by Mike we were the reason he didn't get his end of the year $8,000 bonus when the only complaints we ever had were about management. Do your research before hiring someone with a reputation like this. You'll know if you ever have a disagreement with Mike because he will scream at anyone he feels doesn't further his agenda.

They were unprofessional. They didn't do prep work very well. No wood fillers or wall filers. They used pressure hoses but did not do much other than form a puddle of water in my living room. They painted over dirt and cracked hanging paint chips. No wood fillers or wall filers. They said they would come back to do touch ups but kept making excuses and never did. Workers crumbled up taping paper and just threw it on my property for me to clean up.

Had owner of local CertaPro come over. Was supposed to send me an estimate for jobs that needed to be done. NEVER RECEIVED.. I am in CT and dealt with Owner Marc Prive... Texted, emailed, and called. Even talked with staff from the office.. NO HELP AT ALL..! LOOKING FOR A NEW PAINTER.. Do not recommend this company at all..

They did a nice job of painting. Unfortunately they were sloppy. They got paint on my expensive window frames...paint on my window...paint on my floor!