ColoGuardReviews of colocationguard.com

Horrible service! Completed the test as instructed. Delivered to them in 24 hours. Took 4 days to be sent a text that my kit "can not be tested, we will send you another kit call xxx..." Spent 47 minutes on phone to get another kit. The call center is literally in another country! Can not answer questions as to WHY sample cannot be tested. Easier to use local labs.

This company, Exact Sciences, that makes Cologuard are possibly the WORST HEALTHCARE PROVIDER in the US! Why some doctors are still recommending this process is beyond belief! READ the reviews from those who've had the STRESS and EXPENSE of the many FALSE POSITIVES the kit gives. READ the reviews from those, like me, who have been told by Exact Sciences that it will be 100% covered, only to find THEY WERE BILLED FOR UP TO 100% of the procedure! Further, once they have finished harrassing you (almost daily) to use and return the kit, they start HARASSING YOU WEEKLY to pay them. Even though THEY TOLD YOU it was fully covered. READ the BBB's "CURRENT ALERT" on this company - detailing how they scam and harrass patients as a "pattern" of behavior. Seriously, it EASIER, CHEAPER, FASTER and MUCH MORE RELIABLE to get a colonoscopy from an actual doctor than to let these con-artists give you one!

Total waste of time. You still require a colonoscopy, This test tells you nothing. Anything can set it off as positive or negative. The only real way to find out what is going on in your colon is to get a colonoscopy and physically have it checked out. I had 2 Dr's at Cedars push me into a Cologuard test which made me consider just what this company is paying them to prescribe it. There was no reason but a waste of time.

This company does not know how to conduct a business. A person screens each box’s personal info and in my case they misread the date I got the sample. They automatically threw my sample away and sent a message as such. I called to discuss this problem and they took the party line of covering up their mistake. How can you trust a company who does not do their own process correctly?!! You cannot trust them, don’t use this company!!

Really weird customer service telephone exchange. Reminded me of a "boiler room" scenario. Too many negative reviews on here...time to take the physical test. It's giving "Theranos" vibes.

I took the Cologuard test in March of 2024 because I live in the country and coordinating a ride to get a colonoscopy is difficult. My result came back positive so I had to do the colonoscopy anyway. I had to wait over two months with the thought in my mind that something might be seriously wrong. Well, as it turned out, the colonoscopy found nothing... No polyps, No cancer..... Absolutely nothing. I questioned the doctor about Cologuard and her comment was, "We get too many of these. I wish the test were way more accurate."

My wife and I got the tests and sent them in. They have called us more than 12 times with an automated system that requires a "YES"or "NO" answer. Each question is repeated in both English and Spanish. The system does not understand the word "YES". We never authorized them to contact us. This was ordered through our Doctor. We wanted to get them to "STOP" calling us and got a very annoying Customer Service person. While writing this review they called us twice. 4th time today. Worst company I have ever dealt with. Will never use them again.

If you could give anything below a zero I would. And who in the world are they paying for their marketing?? I could write a better script in less than 10 min. “.,..You the man” I mean someone doesn’t even need any type of education or training in that field. I never write reviews and I, unfortunately , get this af all the time. It’s just embarrassing how little creativity and dumb this ad is. 🤨🙄