ColoGuardReviews of colocationguard.com

So my doctor ordered a Cologuard kit for me about 2 weeks ago. The following day I get an email from them saying they shipped it. OK but not too happy my doctor gave them my email address. The next day there's another email with instructions, then two more the following day. Starting to annoy me a lot. Then they start test messaging me. WTF!!!! Now they've actually CALLED me on my cell phone 3 days in a row including on the weekend. WTF is wrong with these aholes??? I havrn't sent in the kit yet so they have no &^%$* reason to be harrassing me on a daily basis.

I got this package without being informed it was coming, so it was delivered in the rain. The box got wet, ams since it's meant to be reused to mail back the poop sample, this was a problem. I tried using the collection container, but the edge of the bowl dug very painfully into my butt, and I wasn't able to do my business because of it. The lid is made to screw on, so that it causes the bowl's surface to be extra sharp. Unless the user has a completely stick figure butt, there is no way for it to not cut into your skin, suspended on the holder it comes with. There is also no way to wipe yourself with this thing in the way, so you need to stand up and drip everywhere. What a painful mess! Maybe this would work for a toddler. I ended up. Having to trash the whole thing. Did the designers of this even try using it? Surely I'm not the only one who had this experience.

My Cologuard results came back as POSITIVE, so I had a colonoscopy that came back with NEGATIVE results. In fact, my colon looked great--no polyps or concerns at all. My doctor told me that he often sees patients that have had a FALSE POSITIVE (ABNORMAL) Cologuard result. I would not recommend using Cologuard since it is unreliable.

Was shipped a kit without request. The Cologuard letter was written to sound like my doctor ordered it. In fact, my doctor did not! I called Colorguard and the customer service rep attempted to say the same thing, until I told her I had checked with my doctor. Very disappointing way to create business. One of the many reasons health insurance in so high!

Cologuard is trashing Cologuard kits. Claiming no fesces in container shipped by me to Cologuard for evaluation. That's not true. Cologuard sent me a replacement Kit for the alledged empty kit. I explained Cologuard they put the first kit in garbage claiming it was empty ...That's not true. I called. I was sent another Cologuard kit. I no longer trust Cologuards honesty. Accents too heavy to understand when speaking to them. I reported this to Medicare. Didn't seem to care either. Wants me to talk to another physician? This is my last Colonoscopy of 3 over 49 years.

It’s disheartening to know that medical providers are incentivized for ordering the test, knowing that a colonoscopy is more accurate. My particular provider ordered the colonoscopy on the same day as the colorguard test. Why?, given what is well published regarding indications for when Cologard vs colonoscopy are indicated??? I wish I had done my homework before I agreed to the test - I would never have agreed. Also, I contacted both my provider and Exact Science to ask for my complete report, and was told that all I’m entitled to receive is that it’s positive – they would not say what it was positive for, even though they reportedly look at factors (DNA markers) aside from blood, to determine risk.

So many steps and filling out labels then shipping it back. I don’t care enough to take the time to figure it all out. It’s a waste of cardboard, plastic and all the 5 million other things that are used to package this thing.

The kit is delivered by UPS, but they refuse to pick it up. I'm not sure if there's a connection issue between Cologuard and UPS, but I scheduled the pickup for kit 1 online. UPS never showed, so I scheduled another pickup. After they didn't arrive again, I called a rep who sent me another kit and told me to call to schedule the pickup. I did and they scheduled one for that day. Same thing. Called back on the second day. Same thing. Third day, still a no show from UPS. Now this sample is expired. The rep didn't seem concerned and wasn't interested in investigating, opening a ticket, but was willing to send a third kit. Am I being charged for each one? Why when I look up the status on the UPS website, it says the request is being processed for all five attempts? I guess I'll just keep pooping in a box per infinitum...