Cuddle Clones Reviews | Read Customer Reviews of cuddleclones.com

Cuddle Clones Reviews | Read Customer Reviews of cuddleclones.com

Cuddle Clones reviews

1,486 approved reviews, newest moderated first

Damara S.
Posted Oct 19, 2026
The customer service at Cuddle Clones
The customer service at Cuddle Clones is just excellent. They caught a potential mistake with my order and emailed me in advance with how I would like said mistake fixed, and when it turned out to be a non-issue, they updated me on that as well. Both of the customer service representatives I was in contact with were quick to answer, highly professional, and most importantly, kind and empathetic. They seem to understand and be attentive to the potentially sensitive nature of their product and service, and they delivered "bad" news with efficiency and grace, going so far as to respond to a question on the weekend, which I never expect and am always impressed by.
Response from Cuddle Clones· Oct 19, 2026
Thank you so much for your thoughtful feedback! We truly appreciate you taking the time to share your experience with our team. We're glad we could keep you informed throughout the process and provide the care and support you deserved. We understand how meaningful these orders can be, and it means a lot to know that our team made you feel heard and supported. We'll be sure to share your kind words with our team! 💛
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Melissa
Posted Oct 18, 2026
Overall very happy with our cuddle…
Overall very happy with our cuddle clone. Our Juneau looks fairly spot on the face is a bit longer and more pointy then what he actually was but that would be hard to tell from photos. The fur is a bit of a weird texture that would be my biggest complaint it’s kind of rough not like our soft boy. But overall again very happy!!!
Response from Cuddle Clones· Oct 19, 2026
Thank you for sharing your feedback! We're so happy to hear that you're pleased with your Juneau cuddle clone. We appreciate your honest comments about the facial details and fur texture, as we’re always looking for ways to improve. Thank you for trusting us to create a special keepsake of your beloved Juneau! 💛
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Gabby
Posted Oct 16, 2026
When my pug’s Cuddle Clone arrived
When my pug’s Cuddle Clone arrived, the mouth area just didn’t look quite right. I reached out to customer support to let them know, and they remade a brand-new plush for me right away. The speed and care they put into fixing it was excellent service. Thank you for making things right!
Response from Cuddle Clones· Oct 16, 2026
Thank you for giving us the opportunity to make things right, Gabby! We’re so glad our team could help and that you had a positive experience with the remake process. Your feedback means a lot to us! ❤️
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Cheryl S.
Posted Oct 15, 2026
Blown away
I am amazed by the talent…I can’t believe the amount of detail and they truly made a clone of our fur baby. They captured her fur coloring, face, ears, and even her paws looked so familiar. My husband and I had the best tears when we opened the package - it was like being reunited and holding our girl again. Blown away & it far exceeded my expectations!
Response from Cuddle Clones· Oct 16, 2026
Thank you so much for sharing your honest feedback! It means the world to us to know that we could capture so many special details and help you feel close to your girl again. We’re truly honored to be a small part of such a meaningful moment for you and your husband. ❤️
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Ariel P.
Posted Oct 15, 2026
A Comfort We'll Treasure Forever
It did take some time to I ordered a Cuddle Clone of my sweet Tyson, who passed away in April 2026. The process took a little time, but only because the team wanted to make sure we'd be completely happy before it shipped, and that care really showed. When it arrived, I was amazed at how much it looked like him. This little stuffie has brought so much comfort to our family and to our other dog, who misses him too. Thank you for creating something we'll treasure forever. 🤍
Response from Cuddle Clones· Oct 15, 2026
Hi Ariel, Thank you so much for sharing your experience with us. 🤍 We're honored that we could help create a special keepsake of Tyson and bring some comfort to your family during such a difficult time. We're so glad to hear that your Cuddle Clone captures his likeness and that it has brought comfort to your other dog, too. Thank you for trusting us with something so meaningful. We hope your little Tyson brings you warmth and happy memories for years to come. ❤️ Warmly, The Cuddle Clones Team
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Angela M.
Posted Oct 14, 2026
The preview pictures stole my breath
The preview pictures stole my breath. I’m so pleased with how our precious fur-baby looks. The staff have been kind, patient and understanding through the whole process. It is worth it to get the preview updates. They work with you to tweak the details where they can. I will use them again in a heartbeat!
Response from Cuddle Clones· Oct 15, 2026
Thank you so much for your kind words! We're thrilled to hear how happy you are with your preview pictures and how your precious fur-baby is coming to life. Our team knows how special these keepsakes are, and we're glad the preview process helped you feel confident and involved every step of the way. Thank you for trusting us with something so meaningful. We'd love to create another special keepsake for you in the future! ❤️ Warmly, The Cuddle Clones Team
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Aileen L.
Posted Oct 14, 2026
This is the Best Company to work with.
This is the Best Company to work with. They take care of your issues promptly. Actually within 10 minutes. They are the best !!!!!!!!
Response from Cuddle Clones· Oct 15, 2026
Thank you so much for your wonderful review! We're happy to hear that our team was able to help you so quickly. We always want our customers to feel supported and cared for, and your kind words mean a lot to us. Thank you for choosing Cuddle Clones! ❤️ Warmly, The Cuddle Clones Team
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Tracey Ialeggio K.
Posted Oct 12, 2026
My buddy was the most unbelievable…
My buddy was the most unbelievable soothing gift to myself he was spot on and I can't believe oddly how much better it made me feel. The craftmanship was amazing.
Response from Cuddle Clones· Oct 13, 2026
Thank you so much for sharing your experience, Tracey! We’re truly happy to hear that your buddy has brought you comfort and made such a positive difference. Your kind words about the craftsmanship mean a lot to our team! ❤️
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