DancebitReviews of dancebit.app

If I could give this no stars, I would. Didn’t explain price in its entirety, didn’t say cost of one month would then double & auto-renew. HORRIBLE INSTRUCTORS. My cousin is a Zumba instructor and said this was the worst dance-for-exercise app that she’s ever seen! These people wouldn’t know hip hop if it hit them in their ass. I WILL BE TELLING EVERYONE I KNOW NOT TO PURCHASE THIS! IT IS A SCAM - THEY DON’T INFORM YOU CORRECTLY. And, if this matters to anyone, they are NOT from the USA. TOTAL BS. I WISH I COULD GET MY MONEY REFUNDED 100%.

I was signing for a three month period but ended up with two payments leaving my bank account for a whole years worth! The site has boxes covering up most of the screen just as you commit. There was a question that pertained to wanting long term fitness but I didn't see any explicit reference to it meaning signing up to another 9 months on top the first 3. I hope they go out of business. Dishonest sellers sneaking the wrong link in place of the one you think you're clicking on or not providing the link you need to access your chosen option. You can't get human help afterwards. This is all before you even get to see what it's like. I feel stung and not at all like dancing!

Could not open even if I paid.

If there would be minus in these stars - I'd put some None-refundable trial period, charged automatically following month - you cant cancel subscription by yourself - forced to contact customer support, and they may or may not respond asap, no worries, they Will keep your money and say "it's not refundable ", regardless. Crappy option for any user, no regard whether you used /liked/disliked this app. Pure rip off

If there was an option for zero stars I would choose that. Really disappointed from beginning to end, they will keep your money and tell you they cannot refund. The quality is poorer than any dance video you find on YouTube why waste money on these scammers?!

After my complaint Dancebit reached out to me. They refunded 25% and apologized for the person on chat that told me to "try harder". The customer service rep who emailed me was courteous

They are scammers, stealing money from my account even I have cancelled. Never get involved with them

I had the same experience. The app was not compatible with my TV. I asked for a refund several times and they said they would refund but gave other options to invite me to keep the subscription. When I insisted that this still wouldn't work, they refused the refund. I am reporting them to trading standards.