Daniela
Posted
Schneller Support nach Kommunikationsproblemen..
Leider kam es bei meiner Bestellung anfänglich zu Kommunikationsproblemen per E-Mail, so dass sich der Versand der Ware sehr lange hin gezogen hatte. Dank der sehr guten Hilfe durch den Vertrieb, konnte das Problem aber wunderbar aus der Welt geschaffen werden. Nachtrag: die Lederjacke ist außerordentlich schön und sehr gut verarbeitet.
Response from Decrum· Jun 16, 2025
Hi Daniela, We sincerely apologize for any inconvenience you experienced regarding your order and communication. We understand how important timely updates are and truly appreciate your patience throughout this situation. Please rest assured that Decrum is a genuine business fully committed to delivering a reliable and positive experience for every customer. Your case is currently under review, and our dedicated customer support Manager (Moses Micheal) will be reaching out directly to provide all necessary details and ensure your concerns are fully addressed. Your satisfaction is very important to us, and we value your feedback as it helps us continually enhance our service. Thank you for your understanding and trust in Decrum and we are dedicated to upholding the highest standards for our valued customers. Regards Team Decrum


