Double Wood SupplementsReviews of doublewoodsupplements.com

Great customer service!

I absolutely love this company! I have been purchasing the andrographis to help my immune system and it really works! I had an issue with them being out of stock and reached out to customer service. They were so helpful and responded to my email right away. Love them and their products.

I have purchased the DIM supplement. The quality is great. The price is amazing. I just purchased the Magnesium at a great price. I have just taken it for one day so hard do comment on that yet. They have a great selection of supplements. I am so glad I found this company. I purchase all the supplements on amazon

They sent the package to my former address when they had already sent me packages to my new address. When I informed them by email with screenshots of the former tracking and the new tracking showing the different addresses they claimed that they had sent them both to the same address. When I showed them that it was untrue, they then said it must have been my paypal address. I have never authorized any seller to use my paypal address which in this case also had the correct address.

Edit: Jessica, kindly read the read the below review again. I was a customer of yours, I am not anymore after seeing other recent reviews on Amazon UK about the quality of the Quercetin product being drastically lowered. Read below again, as your reply shows you didn't read what I typed. I had been buying Quercetin from Double Wood Supplements Amazon UK store. It was initially very good quality, and more than double the strength of their competitors. Although the price was double too, I thought that due to being double the strength, and the product being good quality when it arived, I would keep buying it. I've just been on Amazon, and checked the most recent reviews, I can see that more than one customer is complaining about the quality of the product having deteriorated. The bottle is smaller, the print on the bottle is weaker, the capsules are smaller, the powder in the capsules are no longer the vivid green they were on the old product, it's now a lot more pale, and there's less powder too. One reviewer put an image on their review comparing the old product to the new (since they had some of the old product left) and the image tells a thousand words. There's no denying it. The reviewer even said they had tasted the old product and the new product, the old product tastes as it should, the new product tastes like flour. They concluded the product is bad quality, and no longer worth the premium price. The image clearly shows this without even taking the taste the reviewer said into consideration. Double Wood Supplements, have lost my repeat business, they have lost any potential extra business I'd have probably given them, as I'm the type of customer to buy lots of different supplements. I have a cupboard with over 20 different products in it. Cutting corners on a premium priced product is a very silly move. When paying more money than average, more attention to detail is paid, as inevitably the customer has to justify to themselves, on why they spent the extra money.

I have ordered this company's Collagen Peptide Powder through their Amazon store for several years now. I received my order a week ago for this product, but BOTH the OUTSIDE CLEAR strip was broken, PLUS the INSIDE COVER was MISSING!! This inside cover is supposed to be a light beige colored, heavy-duty seal over the entire jar that has to be peeled off before accessing the powder. So....I threw it away and ordered another container. It came yesterday (8/18/23). The clear, outside strip was intact, but AGAIN, THERE WAS NO INSIDE COVER under the lid!! It's not a returnable item, but I called Amazon anyway to request they have someone contact Double Wood about what is going on. The Amazon rep was kind enough to refund me for my second purchase. I called Double Wood yesterday but had to leave a voice mail. I will also email them. Unless I hear from them, I will NOT be buying from them anymore. What is going on here???!!! Response to Jessica at Double Wood: I have just emailed you about your offer below. I cannot totally put the blame on Amazon for all this, since my SECOND container came with a SEALED OUTER WRAP, but the INNER WRAP WAS MISSING!! How could THAT occur?? Also, this is considered a food item by Amazon and as such, is not returnable by anyone else before they shipped out to me. So, I am still concerned about this, but will take you up on your offer, and we'll see how this all works out. Thank you

It worked very well for me . Helped me at work , sex activity as well

They sent me a product I didn’t order and charged me for it. I sent them a message about the mistake but I have heard NOTHING from them! Beware!