Max P.
Posted
Great customer service
Great customer service - responded to questions promptly, and send 3d scan files when requested. Though, the included ear plug instructions were not sufficient - took me a few hours to figure them out.

Great
299 reviews
Ear tips & plugs specialist: We are makers of custom-fit, and universal-fit hearing enhancement / hearing protection devices including ear plugs, acoustic filters, noise attenuation / enhancement solution technology.
Eartune (eartune.com) has 299 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
299 approved reviews, newest moderated first
Max P.
Posted
Great customer service - responded to questions promptly, and send 3d scan files when requested. Though, the included ear plug instructions were not sufficient - took me a few hours to figure them out.
M.P
Posted
I appreciate the design and concept of the universal ear plugs however they do not work for me. They caused a lot of pain and were very uncomfortable to wear while sleeping
Ann P.
Posted
excellent product. Solved chronic ear irritation.
Lou N.
Posted
I have had custom ear molds now 5 different times over the last 40 years and yours are pathetic. I got them because I thought they would hold the ear pod pro 3 in place better than Apple's solution. Because your mold is way too small they fall out of my ear under the weight of the Apple ear pod pro 3. Very disappointing.
Steve T.
Posted
There were issues with my Air Pods controls not working. I do not know if it was the molds or something with the size and shape of my ears. They were incredibly responsive and remade the molds twice to get it perfect!
Daniel K.
Posted
Good delivery time. I somehow have tiny ear holes and the smallest size rubber tips for AirPod pros would not stay in my ears but the memory foam small size does.
Mark T.
Posted
Fine customer service.
Response from Eartune· Jul 29, 2026
Thank you so much Mark!
Frank
Posted
This is my 4th time having Eartunes make custom fit ear tip for my IEM's, this time for my HiSenior Mega 7's, and again, superb craftsmanship and quality. Just like with the ear tips for my other 3 IEM's, the fit and the seal are perfect, making outside noise vitually undectable, and further enhancing the sound quality. They have made my low-budget IEM's in to high end performers, and my high-end IEM's to stellar performers. Just can not recommend Eartunes enough.
Response from Eartune· Jul 29, 2026
Thank you so much for the kind words Frank, we are happy to service your needs!