Michelle B.
Posted
Product quality
I used the foam earbuds and when I attempted to change them, I had to remove them in pieces with tweezers. It was almost as if they had melted to my Airpods. I contacted the company with pictures, and they refunded my money in full. They indicated that they had never seen that happen before. So, happy with their quick response but unhappy that the foam earbuds did not work for me as my Airpods fall out of my ears regularly.
Response from Eartune· Jul 29, 2026
Thank you for sharing your feedback with us Michelle!


