GWSWFL
Posted
same answer no solution
same answer no solution we were following up on two issues. The first reply addressed only one issue so we asked about the second issue - that we can't work on any purses until a setting is fixed on the account so we can use a different device from the assigned device which is broken. We were given the same answer as we received 2 weeks prior that they are working on it and it should be updated within a week. In the mean time we have signed up with legitimark and started using that for purses. We will see where this goes.
Response from Entrupy· Sep 28, 2026
Hey there, we apologize for the confusion regarding your current device. Your organization is set up via a group plan, so we cannot change your specific account settings unless given authorization from your account admin. As we mentioned via email, your transition date is expected to be finalized this week. Thank you for your understanding.