Erin G.
Posted
Super easy and seamless process
Super easy and seamless process. After filling out the initial form it, I was able to speak with someone the next day, and get the letter the day after that.

Excellent
218 reviews
At ESAPet, we deeply understand the comfort and support an Emotional Support Animal (ESA) can provide. Our mission is to help you obtain a legally recognized ESA or PSD (Psychiatric Service Dog) letter through a seamless and guided process, starting with a free screening by our licensed, accredited, and experienced therapists.Our therapists are highly trained and skilled in assessing mental health conditions and determining the therapeutic benefits of pets. They have completed rigorous education and possess a thorough understanding of the laws and regulations surrounding ESAs. This includes the criteria for qualifying animals and the rights and responsibilities of ESA owners. As the leading Emotional Support Service, we guarantee that your letter will be 100% compliant with both state and federal laws.
ESAPet (esapet.com) has 218 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 194 reviews with 5 stars · Clear filters
Erin G.
Posted
Super easy and seamless process. After filling out the initial form it, I was able to speak with someone the next day, and get the letter the day after that.
customer
Posted
Getting my ESA letter was such a quick and seamless process! The entire experience was straightforward, from filling out the initial form to receiving my letter in no time. The team was professional, responsive, and made everything so easy to understand. I highly recommend their service to anyone in need of an ESA letter—hassle-free and truly stress-free!
Response from ESAPet· Mar 3, 2025
Thank you for your wonderful feedback! We’re so glad to hear that your experience with ESAPet was quick, seamless, and hassle-free. Our team strives to make the process as easy as possible, and we’re thrilled that we could deliver on that. We truly appreciate your recommendation and are always here if you need us again. Thanks for choosing ESAPet!
Ronald B.
Posted
Very simple and seamless process --it will be renewed yearly
Response from ESAPet· Mar 3, 2025
Thanks for your review! We're thrilled that you had a smooth experience with us. It’s always our goal to make things as easy as possible for you. If you ever need anything else, don’t hesitate to reach out! Best, ESAPet🐾
Mortia W.
Posted
It was a very good easy process I opened the app and signed up for it and I got my first paper stating my Prince can stay in the building with me but I never received my travel papers for him I guess that one comes later but overall I give y'all the stars I did it was easy
James L.
Posted
Good service and great response… Thank you!!!
Cindy Y.
Posted
ESAPet responded timely, they were kind, professional, experienced and produced the deliverable on a timely basis. Highly recommend.
Alison
Posted
Super easy process! I had to obtain a new letter on a short deadline and was so happy with my experience. The steps to complete the letter were straight forward and I had no issues getting it approved by my apartment complex.
Price F.
Posted
Simple, and straight forward. I was constantly updated about the steps in the process, and overall impressed with the service I received.
Response from ESAPet· Dec 20, 2024
Thank you so much, Price, for sharing your experience! We’re thrilled to hear that you found the process simple and straightforward. Keeping our customers informed every step of the way is a priority for us at ESA Pet, and we’re glad it made a positive impression on you. If there’s anything else we can do to assist, don’t hesitate to reach out! 🐾