Darren C.
Posted
Great experience!
The customer service was great and all questions were answered timely and respectfully. We had zero issues during the entire process and even added extra by sending in the stone to have it set for a small fee.
Excellent
118 reviews
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Fascinating Diamonds (fascinatingdiamonds.com) has 118 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
118 approved reviews, newest moderated first
Darren C.
Posted
The customer service was great and all questions were answered timely and respectfully. We had zero issues during the entire process and even added extra by sending in the stone to have it set for a small fee.
James P.
Posted
Raj was very helpful and knowledgeable.
Donald C Meister I.
Posted
The experience was one that was easy, quick, and efficient. My engagement ring came in quickly and without issue. My fiancée absolutely loves her ring and couldn't have been happier.
Sean
Posted
I left the wrong review. This is the second ring I'm purchasing from Fascinating Diamonds because my 1st purchase went above and beyond expectations. And because customer service was wonderful. I will comment about this ring once I receive it. So far 5 stars in my book.
Response from Fascinating Diamonds· Apr 7, 2025
Thank you so much for the feedback. We appreciate it.
Marcia N.
Posted
I wanted a special piece of jewelry to mark an even more special birthday. I had a custom necklace made and was somewhat nervous about communicating my ideas to an out of state business. I found Raj to be extremely helpful and made suggestions as to diamond grade for the necklace. I found a setting that I liked on their website and he created it. I knew they must be busy in advance of Valentine's day, but I found customer service to be excellent during the entire process. The diamonds are GIA certified. You can't get better than that.
Richard M.
Posted
The diamond necklace I ordered for my wife was shipped quickly and as promised a brilliant, flawless diamond. An excellent value for a beautiful accent!
Akshata L.
Posted
Fascinating diamonds company behaving really unprofessionally. They Hired me for a Social media marketing position. they used my marketing knowledge and after 6 to 7 days they send me one email in that this position is on hold. Ritu Shah Ma'am why did you hired me? after some time if you don't want to keep? You just wasted my valuable time. from the first day of my joining, I was noticing the Ritu Shah ma'am was not responding properly. Mamta(HR) is not picking my call. It's ridiculous behavior of your company. you just taking advantage of the covid19 situation and using expert people's knowledge for your brand. I was not expecting a fascinating diamond company to behave like this ridiculously to employees.
Justin K.
Posted
This will be my second review of fascinating diamonds. I did quite a lot of research on diamonds and stores to purchase from. AGS and GIA certified are the only two to really trust . Like I posted on Google not too many on line places can you call and get personal service for a picky lady. I initially found on eBay. I upgraded with no extra charge the Centerstone for the engagement ring. She is absolutely in love with it and I also purchased one band which they soldered together and everything was delivered faster than expected. The ring is even shinier than the picture does it justice. I chose to upgrade to a .6 carat asscher cut IF quality E color Centerstone from a .33 carat VVSI quality D color princess cut. On my first purchase I was obviously a little hesitant to make such a large purchase online but after the phone call and talking with Raj it put my fears at ease and I went ahead and purchased the engagement ring after reading their policies on upgrading and lifetime warranties. After the ring came I regretted not making a larger purchase in the first place and having to send the ring back to them to upgrade so trust me when I say no one will have any issues making any purchase from them if you feel like I did and want to talk with someone all you got to do is give them a call and they are nice, courteous, and very professional. The service is great and I cannot say enough good things about them I will always purchase everything from this store if they have the style that I like it's a guarantee they will always have my business This review is...