FMS HobbyReviews of fmshobby.com

Response from FMS Hobby· May 23, 2025

Thank you for bringing this to our attention. After reviewing your order, we've identified a system error that accidentally overcharged you for shipping. We sincerely apologize for this mistake. We've already processed a full refund of the overcharged amount back to your original payment method. The refund should appear in your account within 1-3 days. Please don't hesitate to reach out if you have any questions or if there's anything else we can assist you with. We truly appreciate your patience and understanding.

Response from FMS Hobby· May 23, 2025

Hi there! Thank you for bringing this to our attention! To help resolve your concern quickly, could you please share your email address and order number with us? We've already escalated your case to our dedicated support team, and they'll be reaching out to you shortly. In the meantime, we recommend checking both your inbox and spam folder in case our response gets filtered. For immediate assistance, you're welcome to contact our live chat support or call us directly at +1 (844) 436-7727 (Monday-Friday, 9AM-5PM EST). We truly appreciate your patience and look forward to making this right for you!

Response from FMS Hobby· May 23, 2025

Hi there! Thank you for bringing this to our attention! To help resolve your concern quickly, could you please share your email address and order number with us? We've already escalated your case to our dedicated support team, and they'll be reaching out to you shortly. In the meantime, we recommend checking both your inbox and spam folder in case our response gets filtered. For immediate assistance, you're welcome to contact our live chat support or call us directly at +1 (844) 436-7727 (Monday-Friday, 9AM-5PM EST). We truly appreciate your patience and look forward to making this right for you!