GoodLeaf HostingReviews of goodleafdev.com

thank you so much for helping me Joseph you were fast and professional! And if you are looking for a great hosting go with GoodLeaf! :)

100/100 extremely fast response and went above and beyond to help with my issues make sure you shop here they’re greatt!!!!!!!!

I am going on my fourth month with this company and I absolutely love them. They are a smaller team from what I can tell but I have had nothing but pleasant experiences. Yassine is a gem as well. They have gone above and beyond in fixing my issues and bridging the communications needed. Some issues take longer than others but they always get the job done. I am glad that I picked them and will be sticking with them as my vps host.

Initially I was upset about something I can't figure out, but I got a response from the team that was totally fair and they are attempting to work with me versus against me to resolve it. For us new folks in tech/coding/engineering vibe coding whatever you want to call it, we may not be as natively intelligent in this field but that doesn't mean the passion isn't there! I'm appreciative platforms like GoodLeaf make being a noob easy.

Great Support team very fast and understanding and got a wonderful team

They were quick and Took care of my concerns

Great customer service very helpful i was lock out my remote desk top for about a week but they got to the bottom of it an fix it for me. An it was a windows pc problem not goodleaf hosting but they still help me get it right.

I am writing this review to document serious billing issues and retaliatory administrative actions experienced with GoodLeaf Hosting & Development LLC. Unauthorized Advance Auto-Billing: My service was auto billed $31.72 seventeen (17) days early for a future billing cycle (October 3, 2026 cycle billed on September 16, 2026) immediately following a cancellation request. Refusal of Full Refund: When raised in support tickets, support offered account credit or a 50% partial refund rather than reversing the unauthorized advance invoice, forcing a formal stop payment/billing dispute through my bank. Retaliatory & False FraudRecord Reporting: Prior to any official chargeback notification or arbitration, the host prematurely submitted a Severity 10 report on FraudRecord claiming I "charged back every transaction." This was entirely false, as I explicitly permitted them in support tickets to keep all payments for the active, current month's service already rendered. Full ticket logs, invoice timestamps, and administrative dispute filings are documented. Prospective customers should be aware of these billing practices and retaliatory platform reports upon cancellation. Update: Good Leaf’s response publicly confirms the core issues. The host explicitly admits to auto-billing advance invoices weeks early and admits to threatening FraudRecord filings if billing practices are challenged. Furthermore, their claim regarding dispute scope remains inaccurate: active service periods were paid in full, and the only transaction disputed was the single $31.72 advance auto-debit processed 17 days early for an unstarted billing cycle following an immediate cancellation request. Full ticket logs, bank statements, and timestamps remain documented.