Bad
152 reviews
Hydro Flask makes double wall vacuum insulated stainless steel water bottles backed by a lifetime warranty.
Hydro Flask (hydroflask.com) has 152 customer reviews on Consumer Courier, with an average rating of 1.8 out of 5.
152 approved reviews, newest moderated first
MICHELLE R J.
Posted
Horrible!! I placed an order that was personalized with my son’s name. It’s been over a month and still didn’t receive it. I’ve called customer service a few times and was told it’s on its way. I asked for a refund and was told no. Their customer service is awful and full of lies!
abs V.
Posted
can’t believe i have my hydro flask running 3hrs now and i would say the quality is solid and can still keep my cold drink for more than 12hrs
Jane M.
Posted
Ordered 3 micro bottles yesterday in blue, black and purple. I signed up for the emails and got discount and free delivery. They arrived today so very fast service. I already had a micro bottle from another brand but the hydro looks better quality for sealing and I love the little handle to hook on a bag. It fits in the smallest of hand bag.s. Spare parts are available on the website. I love it so cute a I’m very happy ❤️
Hank M.
Posted
One of my 32 oz bottles lost its insulation properties (it was about 4 years old). Customer service was helpful, timely, and simple. They replaced the bottle promptly and I’m back with cold water all day long. Great product and above average customer service. Thank you!
Just C.
Posted
I like my bottles
Miss svetlana B.
Posted
Terrible brand and customer support! The straw doesn't work anymore after only two weeks of using it. But the worst is the customer support. Sent several emails - no response, no contact phone number is provided. Don't buy anything from them!
Carol L.
Posted
Lid of travel coffee flask incredibly fiddly to put back together after cleaning; doesn't keep coffee warm for as long as advertised time; worst of all it's almost impossible to get the last third of the liquid out of the flask without removing the whole lid. Not worth the price and wouldn't recommend ☹️
Riccardo N.
Posted
I want to be honest, 100% about what happened to me with Hydro flask. I have been treated very good from the company. I had this problem with the a flask that was rusted inside and within six days I received a brand new directly to my home Considering that the flask was coming directly from the US to Europe six days. It’s really fast. Hydro flask It’s a very reliable company. Customer service is amazing and I only write reviews on trustpilot to companies that really deserves it so don’t you worry if you’re buying an Hydro flask product because anything it’s gonna happen to you You gonna find help, guaranteed.
