Jive CommunicationsReviews of jive.com

i had researched an issue before Company owner wanted confirmation Jive provided confirmation

Very nice folks to talk to!

Great customer service and conflict resolution

I've had a few excellent customer service calls with Jive. Our needs for the Jive system are relatively simple, so I can't speak to some of the robust functionality offerings. I feel like we pay a very fair price for the service we receive. The admin portal is pretty solid - it could be a bit more intuitive, but the knowledge base/help center is helpful when you need to connect the dots. Overall, a pretty solid tool.

Amazing Customer Service!

Jive makes administration of our company's phone system a breeze. They have a Jive Customer Center with training videos, how-to articles and you can ask questions there. You may also get support from their phone number. They are always quick to respond and understanding their instructions is simple, even for a non-tech savvy person like myself. Always professional, always courteous. We are a small company, but I can see so many things that would benefit very large companies as well. I really appreciate what Jive can do and how they do it!

Very hands on with help. I never have to puzzle my way through a problem. A live person is always available to walk me through each step. They are pro-active in trouble shooting potential issues as well.

Excellent service. Fast, easy, great folks to talk with who know their product!