Luxe TribesReviews of luxetribes.com

This was my first trip with Luxe Tribe. I had heard many great things from the individuals I traveled to Greece with, several of whom had experienced previous Luxe trips. However, based on their past experiences, this trip did not reflect the level of service they had come to expect from Luxe. Upon arrival at the airport, we were not greeted by a Luxe representative, as had been done on prior trips. Our only communication with Konstantinos Astrinakis was through text messages. Attempts to contact him before the trip went unanswered, and we did not hear from him until shortly before our departure for Greece. I feel that several aspects of the trip were overlooked, which reflected poorly on Luxe. I did enjoy the walking tour of Chania Old Town and the food tour of the Chania villages. On Day 3, we participated in a Cretan wine and charcuterie tasting. When we mentioned that we were celebrating Tiffany’s birthday, the owner shared that they typically do something special for guests celebrating an occasion, but they had not been informed of her birthday before our arrival. This was one example of how small but important details were missed. The tour guide was knowledgeable, although there were some language challenges. Still, he was patient, kind, and helped make the day enjoyable. On Day 4, we were scheduled for an “exotic private tour” of Elafonisi Beach, which was described as a breathtaking pink beach. Unfortunately, it was not what had been advertised. The beach was not visibly pink, and the experience did not feel like an exotic private tour. We were dropped off and had to walk approximately 15–20 minutes to reach the beach. Once there, we did not receive a tour and explored on our own. This was not the experience we envisioned based on the description provided. On Day 5, we were supposed to take a ferry to Santorini, but instead we had to pack for one night and stay in Heraklion. It appeared that the ferry arrangements had not been handled properly. We adjusted and still had a great day shopping and enjoying the food tour. The tour guide was excellent, and the restaurant owner was absolutely wonderful. Their hospitality made the stay worthwhile, and it ended up being one of the best days of the trip. Day 6, the private sunset boat tour with dinner and drinks, was the highlight of our trip. The boat ride was breathtaking, and the crew was welcoming, fun, and attentive. They took excellent care of us, the food was great, and the atmosphere was exactly what we were hoping for. The wine tour on Day 7 was also nice, and the winery itself was beautiful. The atmosphere was welcoming, and the staff was very knowledgeable. However, the tour guide did not provide the level of service we expected. Rather than sharing information throughout the tour, she repeatedly asked what we wanted to know. She was also on the phone for much of the time she was with us. We felt rushed and were not given an opportunity to shop, although she stopped to shop when she wanted to. Based on our experience, I would not recommend her for future tours. Overall Overall, we had a good time and created some enjoyable memories, but the trip did not meet the expectations we had based on Luxe Tribe’s reputation and the amount of money spent. Too many important details were missed, and several parts of the itinerary did not match what was advertised. While there were standout experiences—especially the Heraklion food tour and the private sunset boat tour—the overall trip was not the seamless, high-quality experience we had envisioned.

I have invested my hard-earned money in Luxe Tribes experiences since 2023 and have enthusiastically recommended your company to numerous friends, family members, and colleagues over the years. Unfortunately, I feel that the quality of my experiences has declined rather than improved. What is most disappointing is the feeling that my concerns have not been adequately addressed despite providing feedback previously. I understand that not every aspect of international travel can be controlled. However, communication, vendor selection, accommodation quality, and client advocacy are areas where Luxe Tribes should be able to make a meaningful difference. As a woman of color, I already encounter racial bias in everyday life. I do not expect to spend my vacation feeling ignored, excluded, or questioning whether I am being treated differently because of my appearance. Travel should be a time to relax, feel valued, and enjoy new experiences, not to navigate the same frustrations I face at home. My hope is that this feedback is genuinely heard and considered. I also hope that all clients—not just those with large social media platforms or influencer status—receive the same level of attention, advocacy, and commitment to the luxury experience that Luxe Tribes promises. Thank you for taking the time to review my concerns. I look forward to hearing your response.

My trip to Bali was fantastic overall. The accommodations were beautiful, the welcome gift was thoughtful, and the staff was incredible—especially Gayatri aka G, our concierge, who went above and beyond to make sure everything ran smoothly. She truly made the trip a success. That said, my experience with Luxe Tribes was not so great. With a group of 14, there were several details we had to repeatedly follow up on that I expected a travel agency to handle proactively. For example, our late-night arrival (12:15am) wasn’t aligned with our villa check-in time (4:00pm), and no adjustments were suggested. Our group had to ask for an earlier check in to avoid waiting around for hours after a long flight. Our group was also split into two villas and separate spa times due to last-minute bookings, which impacted the overall experience, not to mention some of the excursions were missing altogether. Some meal plans were even finalized the day before the respective meal. Our itinerary and meals should have been finalized at least 2 weeks in advance of the trip, which we started paying on 6+ months advance. While Luxe Tribes made an effort, they missed key opportunities to anticipate our needs, especially for the price we paid. I feel like we overpaid for our entire trip. I was able to individually price the excursions and the villa and what we paid to Luxe was grossly inflated compared to if we had booked on our own. Despite that, Bali is absolutely beautiful, and thanks to G, we still had a great experience.

My Luxe Tribe experience had some beautiful highlights but also a few areas where the service didn’t quite match the premium price point. Here’s my full breakdown for anyone considering booking with them 1. The welcome basket and curated gifts were such a thoughtful touch it set a warm tone for the trip right away. 2. Our personal concierge G was truly the star of the experience. From start to finish she was attentive, patient, and genuinely invested in making our stay special. I can’t thank her enough!!! 3. The branded Luxe shirts and cars made the team easy to spot and transportation always felt seamless and professional. 4. Luxe Tribe did an excellent job selecting restaurants and private chefs and every meal they arranged was memorable. 5. Daily chef prepared breakfast was a nice touch and I looked forward to each morning. Where They Fell Short 1. For the overall cost the value didn’t quite align with what we received. 2. Even though we were traveling as a large group, we were placed in separate villas despite larger villas being available. We were also charged extra for a single room in a villa and the pricing felt considerably inflated for the country. 3. Spa appointments weren’t secured early enough which meant our group couldn’t enjoy a spa day together something I had really looked forward to. 4. Several booking details felt unorganized and communication around logistics wasn’t as clear as expected. 5. Our itinerary finalized so close to our arrival and a few excursions that were originally offered during booking were missing. 6. Because of the poor planning we missed out on additional excursions we wanted to book during the trip.

Luxe Tribes is a hit or miss. They should not advertise luxury, because they do not provide high-quality experiences on a consistent basis. I have spoken with several women who have tried their services. I also went on two trips (thinking the first was a fluke, maybe give it another chance. It was the same). Many of us were dissatisfied and even eventually advocated for partial refunds. Their responses to the plethora of issues was subpar and overall their business model is both disappointing and disturbing because they advertise primarily to Black women - we already go through enough and merit more consistency. (Issues included delays in photos, lack of clear expectations, poor communication, incorrect itineraries, lack of safety, non-luxury accommodations, and more) Do your research and pay attention to all red-flags. You may find that it is not worth it. I am confident that there are better options out there. Overall, if you want to gamble several thousands of dollars on a vacation/trip - book with them. But be warned, there is a significant chance you will not be satisfied with the experience.

I booked my trip to the Amalfi Coast with Luxe Tribes. Amalfi Coast is beautiful!!! I was very disappointed with Elisa, the planner, more so than the company. I expected a seamless trip on arrival but it wasn’t. The lack of knowledge, communication, thoughtless recommendations, and poor research lead me to write this review. I do not think I would ever book again. The quality of service I received for the price I paid, makes me angry.