MDLIVEReviews of mdlive.com

I would not give it a one but I had to choose something. I had the worst experience that I could have ever imagined with this company today. I had a sore throat and fever and feel absolutely terrible. I get strep throat often and I believe that’s what I had. After I took a picture and uploaded everything they canceled my appointment twice. Then the doctor logged on and the first thing she said was she can’t do anything for me at all. After they already took my money. She told me only 5% of adults get strep. And refused to give me a refund. If they could not do anything then why did they make me take a picture of my throat and put all my symptoms. They did absolutely nothing for me after already collecting my money and refusing to give refund. Very sad!!!

Only if you want to be harassed daily with appointment reminders. I've emailed and called support, and though I was told they removed my reminders, I still receive daily texts, calls, and emails. It's beyond harassment when there's no way to opt out—no unsubscribe button, and replying "stop" to the text only confirms my appointment! Even blocking their number doesn’t help. It’s overly controlling and harassing, giving me more anxiety than I started with!

The doctor didn't not listen to me and called in the wrong medication. He called in allergy medicine and cough medicine when I had a sinus infection. I even told him I had a sinus infection. I had no cough and he never even asked if I was coughing, yet he called in cough medicine. I had to call back in and get another doctor to call me and they called in the medicine for a sinus infection. I left a bad review for the first doctor and my account was deactivated later that day. I called to see why my account was deactivated and they said I needed to update my info? Really??? They just had all my info earlier that day, until I left the review.

If I could select 0 stars I would. I scheduled an appointment that was much needed and anticipated. I waited for the call with my ring volume up and phone in hand. The time arrived and passed by approximately 3-4 minutes and I received an automated phone call that stated I missed my appointment but I could connect with customer service. The customer service agent already had a script to deliver explaining that I couldn't receive the call because of my phone settings. They charged me for the full appointment and they do not have a fail safe to connect you with the doctor. It was 4 minutes past the time the appointment would have started. Meaning the appointment would have still been going on, but the customer support agent is not even provided with the tools to connect you to your appointment. This is a scam. What's worse is that they are preying on people attempting to seek medical care. I regret that I didn't read reviews beforehand. This is not an uncommon occurrence. This is a scam. They will take your money.

Do not recommend this service. Dr. cancelled my appointment one minute before the scheduled time but they still charged me. This is the last time I will use them.

Waste of time, don't do consultations here. I had an interview with a specialist and he told he couldn't give me a doctor note for hemorrhoids without prior visits with them and there wasn't anything he could do. He also told me I should see a urgent care for my needs and hopefully get treated. The help desk like that they do give doctors note for hemorrhoids but I ended up not getting a refund for my wasted time as they said the doctor already treated me. Never doing an online doctor visit again!!

I would give a zero if possible. They are a fraudulent service who make false promises and do not deliver. You risk your health waiting for the doctors who never call, even as their automated robots call you and promise that, even though the doctor is late, the doctor will call "as soon as possible." You might as well wait for Godot. The doctor never calls. I have never dealt with such a duplicitous and deceptive enterprise.

I have the flu, the dr confirmed it on the call. When I asked for a note for work missed the dr said only for today. I stated the documents online they make you attest your read state: If you have already missed work or school due to your illness, your MDLIVE doctor can provide a note to excuse up to two missed days before you had your MDLIVE visit. To receive a doctor's note to excuse your absence, simply request this from your doctor during your MDLIVE visit.the Dr said that is not an option or.possible. waste of time and wpuld.never recommend. I went to an urgent care and got the help needed and a note.