MONOGRAMHUBReviews of monogramhub.com

This store is a thief. If you place an order you have 24 hours to cancel or you will never get your money back no matter what. I placed an order last year and the order has not been made and has not been shiped. There is nothing i can do to get my money back even if i never recieve the order. Dont though your money away.

I wanted to share my experience I had with this website monogramhub.com it was a very unpleasant experience with me not getting my order. I order three rings from here customized. I only receive two of the rings which came and two different packages. The first package was left at the bottom of my stairs and I live in a four unit building. They did not leave at my door nor did they put it in my mailbox, luckily I seen it in time. The second package I did not receive and I’m still waiting for answers from Monogramhub. I spoke with customer service and they stated it was delivered but it was not delivered to my door or my put in my mailbox. I requested to see pictures or proof from Monogramhub of delivery and have not received a reply. I never received my ring from Monogramhub and they never returned my money. This would not be an issue if Monogramhub would have delivered my package directly to my door. I have a ring camera and I could have seen the delivery if I was not there or seen if someone was tampering with my package. However, instead of them delivering directly to my doorstep, they left it at the bottom of the stairs where neighbors and people can just steal items. It was not in my mail box or in front of my door where my camera could of seen the delivery. I will never do business with this company again just because they are unprofessional, careless, and do not have the best interest of the consumer in mind! They could not show me proof the package was delivered and if they did deliver the package, they did not deliver it to my door. If I can give you a “no star” I would.

Frist I would like to say I ordered a name plate necklace for my daughter for Christmas on 11/27/2023. It is now 12/14/2023. I look on the website and it says my order is being processed still but when I track the package with the website, they gave me it says it was delivered and I still don't have a necklace. I am a struggling mom who just wanted to get my daughter a nice Christmas gift and now she will not get a gift. I have emailed and called but I do not get a response back. Very Disappointed

I love my Double name plate necklace, so much I bought the exact same one for my bf… Thank you

Very nice nameplate necklace. Good workmanship. This is my second order.

Cheap garbage! I wish I could post a picture of my earring that broke because it’s cheap and flimsy. And I added a 1-star review to their website, conveniently it’s not been posted. Do not recommend! And if you need further information, this is order no. 246744 ordered 2/25/23. I also ordered a pair before that, order no. 241757, on 12/11/22. One of the earrings fell off and I lost it in the street because I didn’t notice. It fell off because the lever/fastener part of the earring is weak and cheap. I should not have ordered a second time but I wanted to give the company another chance, but I see now that that was a mistake. Also, why would I want a replacement? So I can get the same cheaply made product and be disappointed again? What a joke! The name chain I ordered was good, I will give credit there. But stay away from the earrings.

Fake materialized jewelry can't even attempt to use hypoallergenic!! And my 10 month old is suppose to wear this crap?! I might as well went to a swap meet and paid for more decent material. Let's not forget ALL SALES ARE FINAL!! BUT I SMELL A CLASS ACTION LAWSUIT. Not disclosing the REAL type of material being used is unlawful. DO NOT I REPEAT DO NOT TAKE THE GROUPON DEAL. This establishment is phony just like its jewelry.

I ordered a necklace for my daughter, it was shipped quickly and she loves it!!! Great company.