Quest DiagnosticsReviews of questdiagnostics.com

If I could put zero stats I would. Have been waiting for results for 3 days and keep getting told the same thing of the results will be ready the next day. Save yourself the time money and energy because this place dissent care. It shows very much.

They nolonger take walk in. And you can never get appointment. they want you in out fast.they just don't care about anything I will be talking to my Doctor to see where else I can get my blood work done

The Quest Laboratory is terrible, I do not recommend it. I'm still waiting for the results of a poop test. Until when from August 9, 2022. And they still tell me to wait 48 hours more. Tomorrow he has been waiting for 2 weeks.

If I could give them zero stars, I would. I had blood work done for Lymes disease, and never go the test results. Their patient portal website is also a joke, impossible to navigate, and very difficult to even sign on to. I called several times for my test results, but nobody knew anything. Very poor service

Worst company ever. I had tests ran over a year ago. They never were able to resolve a billing issue. I paid my bill in-full, recieved a receipt, and they still sent yet another invoice, then sent me to collections. When I called them on the phone, they were not able to resolve anything, and had to put in a "request for resolution", which can take up to 4 weeks. Then they told me that they would not reach out to me with a resolution. I have to call them back in 4 weeks. DO NOT USE QUEST DIAGNOSTICS. I will never use them again.

Rude Lazy Unorganized Absolutely no customer service!!! All of their locations are the same. That means the corporate culture there is toxic!!!

As an employer, I would give them a -10. Take my business somewhere else POINT !

The personnel are extremely rude.. they do not give you vital information like print a copy of order when they just can scan barcode in email (is written in fine print) and they allow walk ins but you’ll be there all day