Quest DiagnosticsReviews of questdiagnostics.com

went to have my yearly labs drawn at Quest labs on Allen Street in Allentown, Pennsylvania. Phenomenal! Fast, professional, and skilled. I highly recommend this team.

Ordered test online and showed up for blood draw. Check in required my insurance info even though test was pre-paid. Even though test was registered and paid for with appointment scheduled (and showed up on time), tech refused service and made us wait 3 hours on standby. This was at the Quest Encinitas location and I will NEVER use Quest again.

HIPPA VIOLATION BY QUEST DIAGNOSTICS: I have contacted quest customer service via phone even talked to a supervisor who was supposed to fix the issue and didn’t. I also chatted with quest to no avail. Quest refuses to fix my profile account in which they have violated hippa laws by providing my labs results to a different Elizabeth Perez from Chicago IL. AND I am getting this other person’s labs and billing on my profile account with Quest. I hope someone files a lawsuit and maybe then they will fix it

Terrible customer service. Rude and unhelpful. There isn’t even a person at check in- it’s just a waiting room and a screen. Would not recommend this location at all.

Alvin was great! I told him I usually pass out when seeing blood or needles and so he took really good care of me and kept me calm. So nice to have a professional person like him. Thank you Quest Diagnostics 230 S Main St, Ste 220, Orange, CA 92868

Complete waste of time and waste of an afternoon. No ability to fix a scheduling issue they created - they just blamed some remote office that was closed. So despite being there early and having an appointment they had no ability to actually do what they were paid to do. Boothes were filthy too - avoid.

took forever to get served they had NO customers the draw was painless but i dont have results yet, i used to getting same day from my normal lab and sometime use labcorp. i didnt get any paper work i have no clue what account or id number,

Do we have zero star? That's what they deserve. I have used my current insurance for more than 10 years. Each year after my annual physical lab test, they always send a bill and ask to buy up receipt. They always send my bill to the insurance I used 10 years ago! I called them a few times and they never update it. I guess it's because they ask me for a few hundreds and they only can get from my insurance for 1/10th as they asked.